AI Value Delivery Lead

Job Summary

At Klarity, we are disrupting the AI transformation space by delivering intelligent agents that improve how companies operate. With a focus on velocity, agency, and care, we are seeking an AI Value Delivery Lead to drive time-to-value for our customers and improve our delivery processes.

About the Role

We are a rapidly growing company with a strong track record of innovation and impact. We are currently seeking an experienced individual to join our team and contribute to our mission of transforming how businesses transform.

Responsibilities

• Own and execute structured onboarding & implementation sprints that help customers hit their magic milestones within 20 - 30 days.
• Coordinate, communicate, and track progress during onboarding sprints.
• Partner with senior leads on executive-facing deliverables, journey maps, readouts, change deployment sessions, and grow into facilitating these independently over time.
• Identify and propose fixes to onboarding bottlenecks, improving the implementation process.
• Relay field learnings back to Product and Sales to inform future improvements and customer outcomes.

Qualifications

• Experience in consulting, deployments, customer success, or a transformation-adjacent role with hands-on experience running structured workstreams.
• Comfortable in ambiguity and able to scope problems, make plans, and execute without perfect information.
• Clear communication skills across different levels.
• Experience with automation, no-code tools, and AI workflows.
• Portfolio of 10-15 enterprise customers with a $1-$3M book of business.

What You'll Do

• Drive time-to-value for your customers by owning and executing structured onboarding & implementation sprints.
• Support strategic advisory by partnering with senior leads on executive-facing deliverables, journey maps, readouts, change deployment sessions, and growing into facilitating these independently over time.
• Improve how we work by identifying and proposing fixes to onboarding bottlenecks, and making the playbook better.
• Be the connective tissue by relaying field learnings back to Product and Sales, contributing to Klarity's evolution.

Benefits

• Equity in addition to competitive cash compensation
• 100% Employer-Paid Medical, Dental & Vision options!
• Paid Parental Leave
• $500 Annual Learning Fund
• $100 Monthly Wellness Fund
• 401k via Betterment
• Relocation support to San Francisco Bay Area (where applicable)
• Office-related Perks: BART or Caltrain to the office, Parking & Transit account, Lunchtime, Leveled Up, Snack Central, Onsite Gym Access, Safe & Secure Bike Room

Compensation Range

$160K - $210K