AI Delivery Lead

About the role

The AI Delivery Lead role is focused on enabling individual teams and small engagements to adopt AI tools, optimize their workflows, and drive measurable improvements in delivery speed and quality. This hands-on role requires a combination of technical depth, coaching ability, and change management skills.

Responsibilities

• Drive the adoption of AI tools and agents within assigned teams, helping them integrate AI into their daily workflows
• Coach teams on AI-assisted development practices, including prompt engineering, AI pair programming, and automated testing
• Foster a culture of experimentation and continuous improvement by providing guidance and guardrails for new AI tools
• Optimize Team Performance with Data: Track and analyze delivery metrics to identify bottlenecks and opportunities for AI-driven improvement, turning data into actionable insights and implementing changes that improve velocity, quality, and collaboration
• Build lightweight telemetry and dashboards to make performance visible and drive accountability
• Work directly with teams to remove impediments and address delivery challenges using AI capabilities
• Form hypotheses and drive experiments to test new AI-enabled workflows and practices
• Apply critical thinking over legacy best practices, helping teams discover what works in their specific context
• Enable Teams Through Change: Guide teams through the transition to AI-powered delivery models, addressing resistance and building confidence
• Facilitate workshops, training sessions, and demos to build AI literacy and adoption
• Partner with Product and Engineering leads to understand team dynamics and identify opportunities for improvement
• Drive Continuous Improvement: Proactively identify systemic issues that impact team performance and drive solutions
• Support the implementation of AI-PDLC and AI-SDLC practices within assigned scope
• Champion experimentation with new AI tools, methodologies, and ways of working

Requirements

• 5-7 years of experience in technical product management, engineering, or delivery roles
• Demonstrated experience with AI tools and frameworks (LLMs, prompt engineering, context engineering, AI-assisted development)
• Deep understanding of modern software development practices (CI/CD, version control, automated testing, observability)
• Working knowledge of Agile frameworks (Scrum, Kanban) with willingness to adapt and experiment
• Data-driven mindset with ability to set measurable goals and interpret results
• Strong verbal and written communication skills, including facilitation, training, and stakeholder management
• Proven ability to coach and influence delivery teams
• A related technical degree required
• Proficiency in at least one programming language (Java, Python, JavaScript, Go, etc.)
• Familiarity with AI development tools (Claude Code, GitHub Copilot, or similar)
• Understanding of software delivery metrics and analytics
• Experience with collaboration tools (Slack, Jira/GUS, Git, etc.)

Qualifications

• Experience with generative AI, agent-based frameworks, and prompt engineering
• Understanding of system thinking and organizational design principles
• Experience driving adoption of new tools or practices through advocacy and training

Skills

• Technical Skills: Proficiency in at least one programming language (Java, Python, JavaScript, Go, etc.), familiarity with AI development tools (Claude Code, GitHub Copilot, or similar), understanding of software delivery metrics and analytics, experience with collaboration tools (Slack, Jira/GUS, Git, etc.)

Benefits

At Salesforce, we offer a comprehensive benefits package designed to support your well-being and financial security. This includes:

• Time off programs
• Medical, dental, vision, mental health support
• Paid parental leave
• Life and disability insurance
• 401(k)
• Employee stock purchasing program

Pay

The typical base salary range for this position is $123,100 - $186,300 annually. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.

Schedule

Unleash Your Potential: When you join Salesforce, you'll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we'll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love.