AI Adoption Specialist- 1-4 years' experience (Shelton,CT)
Sectra · Shelton, CT · 4 wk ago
HybridCustomer Service$75k–$95k/yrFull-time
What You Will Do
- Lead AI deployment projects from kick-off through implementation, validation, go-live, and transition to operational support
- Serve as the primary point of contact throughout the deployment, managing project activities, timelines, stakeholder communication, and customer expectations
- Work closely with healthcare organizations to understand workflows, requirements, and adoption goals
- Configure, test, troubleshoot, and validate AI integrations within customer imaging environments
- Work directly with customer technical teams and AI vendors to deploy and optimize AI solutions
- Investigate and resolve technical issues related to integrations, workflows, connectivity, performance, and application behavior
- Develop and maintain scripts, deployment templates, configuration tools, and technical documentation that support repeatable and scalable implementations
- Build strong customer relationships through responsiveness, professionalism, and technical competence
- Contribute ideas that improve deployment processes, customer experiences, and operational efficiency
- Travel as required, up to 25%
Who You Are
- You have 1–4 years of experience in healthcare IT, systems engineering, software implementation, technical consulting, enterprise applications, or a related technical field
- You enjoy working directly with customers and helping solve complex technical problems
- You are naturally curious and excited about emerging technologies, including artificial intelligence
- You have a strong technical aptitude and enjoy understanding how systems integrate, communicate, and troubleshoot within complex environments
- You have experience reading, writing, or troubleshooting scripts using Python, PowerShell, or similar scripting languages
- You are organized, proactive, and capable of managing multiple priorities
- You communicate effectively with both technical and non-technical audiences
- You enjoy working collaboratively and building relationships across teams
- You are interested in healthcare technology and improving patient care through innovation
Nice to Have
- Exposure to healthcare IT, medical imaging, PACS, RIS, or clinical workflows
- Experience with software implementations, customer onboarding, or technical project work
- Familiarity with DICOM, HL7, APIs, or healthcare integrations
- Experience working with cloud-based applications or SaaS platforms
- Additional language skills or experience working with global customers