AI Adoption Consultant

Job Description

Job Description Section is an AI transformation company that helps organizations get real value from generative AI. AI-powered workforces will have a sustained competitive advantage over the next decade, but most of the workforce is unprepared. We help organizations plan their AI transformation, upskill their workforce, and integrate AI into their workflows and business processes – all with the goal of driving real productivity gains and ROI. Our goal is to bring a million workers into the “AI class” by 2026. We are looking for an AI Adoption Lead to own AI adoption outcomes across our enterprise client portfolio.

Responsibilities

• Own the end-to-end Section Coach deployment for your clients. From initial setup and customization to ongoing optimization. You are the internal expert on the platform and the person accountable for keeping it healthy, current, and driving usage
• Design and execute adoption programs that drive sustained LLM usage. Build activations, ongoing engagement events, and workshops (e.g., Section Coach Demos, Lunch & Learns, Promptathons), develop communications campaigns, and adapt tactics
• Facilitate live client sessions independently. Lead activation and enablement sessions. You can hold a room of skeptical enterprise employees and leave them with a reason and path forward to change how they work
• Build employee-facing materials that make AI clear and actionable. Session decks, communications templates, role-based guides, or activation content tailored to each client's workforce, context, and AI tools
• Monitor adoption health across your clients and act on what you see. Track Section Coach engagement metrics and client adoption indicators, flag at-risk accounts early with a recommended path forward, and synthesize data for client reviews and TC briefings

Requirements

3-5 years in consulting or in internal digital transformation efforts. You've owned complex, multi-stakeholder engagements and are accountable for outcomes

You have a strong POV on why AI adoption programs fail and know what it actually takes to drive lasting behavior change in a workforce

You're a confident facilitator. You've led live sessions with enterprise audiences and know how to leave a room energized and clear on how to change the way they work

You're a power user of AI tools. You've completely rebuilt how you work using AI and can model and teach that to others

You're a strong written communicator. You’re able to write for a client audience, as well as put together messaging and assets for your clients leaders, managers, and employees

You're comfortable learning a SaaS tool deeply, setting it up correctly for different client environments, and tracking down issues when something isn’t working

You're self-directed with a strong ownership mentality. You track your own commitments, flag issues before they escalate, and manage multiple accounts without losing threads

Bonus: Experience driving LLM adoption inside a large enterprise

Bonus: Background in organizational change management consulting

Who We Are

Section is the smartest, fastest, most cost-efficient partner for organizations to build AI-powered workforces. We help companies achieve 75%+ AI adoption and millions in ROI through our comprehensive product suite including our AI enablement platform and our advisory offerings.

We're backed by leading investors and serve Fortune 100 companies including Unilever, IBM, Nike, Adobe and Autodesk. Join us in shaping the future of work through AI education and transformation.

Section is an equal opportunity employer committed to diversity and inclusion. We welcome applications from all qualified candidates regardless of race, gender, age, religion, sexual orientation, or disability status. All employment is decided on the basis of qualifications, merit, and business need. We encourage candidates of underrepresented backgrounds to apply.