AGRIntelligence Technician

About the Company

Helena Agri-Enterprises, LLC is a leading full-service agronomic solutions provider that's been in business since 1957. With over 6,000 employees and 450+ locations nationwide, our corporate office is located in Collierville, Tennessee. We rank at the top nationally for volume and sales in our industry and offer diverse facets including product development, sales, operations, precision technology, and manufacturing.

About the Role

The AGRIntelligence Technician trains and assists the location team in the implementation and use of precision agriculture technologies, including field data collection and analysis. This role is part of Helena's trademarked AGRIntelligence program, created to guide growers' business decisions and identify potential field problems before they escalate. The program focuses on innovative technologies to boost yields and impact farms for generations.

Responsibilities

• Research and evaluate new digital farming and information management services and technologies.
• Review and perform quality control on AGRIntelligence products created for customers.
• Deliver, communicate, and present products and services to customers with the assistance of the sales team.
• Assist the sales team with selling, positioning, delivery, and presentation of products and services.
• Ensure products and services meet company standards and requirements.
• Communicate and interact with the Branch Manager, sales team, field support, and other AGRIntelligence team members to meet customer deadlines.
• Provide technical training and support to the Helena team and customers using AGRIntelligence products/services, including AGRIntelligence 360.
• Serve as the primary source for field work such as soil sampling, tissue sampling, EC data collection, and setting field boundaries.
• Act as the liaison between the branch, Sales Representatives, sales support team, AGRIntelligence Specialist, Product Manager, and Agronomist.
• Assist the branch in other service-related sales such as seed treating.
• Facilitate teaching activities on the use of GIS, GPS-related field and agronomy software, and office software.
• Perform analysis on gathered field data to determine field management strategies and make crop recommendations.
• Ensure follow-up is completed on all AGRIntelligence offerings sold by Helena.
• Train and assist the location team with precision farming activities, including soil sampling using GIS technology and electrical conductivity equipment.
• Serve as the key contact for hardware and software issues, providing troubleshooting assistance for precision agriculture software and hardware.
• Communicate market intelligence and competitive threats to Business Unit leadership.
• Ensure all data collected is safely and securely transferred to the Field Support Center for timely processing.
• Assist and support the installation of precision agriculture equipment such as VR hardware, yield monitors, telemetry hardware/software, and other IoT equipment.
• Encourage thorough data collection among users and customers of the AGRIntelligence system.
• Drive a company vehicle as required.
• Provide excellent customer service to all internal and external customers.
• Perform other work-related duties as assigned.

Requirements

• Bachelor's or associate's degree is required; one year of related work experience is required. Alternatively, no degree with three years of related work experience will be considered.
• General understanding of geography, GIS, GPS systems, and other agronomy-related software.
• Computer skills including working knowledge of Microsoft Office.
• Ability to read, write, and speak in English; communicating in Spanish is a valuable asset.
• Ability to travel by various means up to 25-30% or less.
• Valid U.S. driver's license and ability to meet all company requirements to drive a Helena vehicle.
• Successful completion of a drug test and background check.

Work Environment & Physical Aspects

The work environment includes both office settings and outdoor conditions in all types of weather, with exposure to outdoor elements. Potential exposure to moving equipment, mechanical parts, fumes, airborne particles, chemical and biological hazards, vibrations, and risk of electrical shock. Physical requirements include:

• Using hands for various tasks, talking, hearing, walking, standing, or sitting for 8 hours a day or more.
• Lifting, carrying, pushing, or pulling up to and including 50 lbs or more.
• Reaching overhead up to and including 25 lbs.
• Climbing, gripping, grasping, and twisting using hands and wrists.
• Bending and stooping for long periods, working below knee level, and above shoulder level for short periods.

Benefits

• Health, Dental, and Vision Insurance starting the same day.
• Up to $3,000 in Reward Dollars for your Health Savings Account (HSA).
• Earned Wage Access (EWA) with DailyPay to access earned pay between paydays.
• Robust 401(k) Savings Plan with a 100% company-match up to 5% starting on your first day, increasing up to 10% based on years of service and contribution amount.
• Three-year vesting on company-match with 1,000 hours of service.
• Up to 15 days paid time-off plus 9 paid holidays.
• Free Term Life Insurance at 1x your annual base pay.
• Free Short & Long-Term Disability.
• Up to four weeks of paid Parental Leave.
• Education Assistance.