AGRIntelligence Technician - GroLink

About the Company

Helena Agri-Enterprises, LLC is a leading full-service agronomic solutions provider that's been in business since 1957. Our first location was in West Helena, Arkansas, hence the name "Helena". We now have 450+ locations nationwide and over 6,000 employees. Our corporate office is located in Collierville, Tennessee, a suburb outside of Memphis. Year after year we rank at the top nationally for volume and sales in our industry. There are many facets to our company including product development, sales, operations, precision technology, and manufacturing.

About the Role

The Grow Link AGRIntelligence Technician trains and assists the location team in the implementation and use of precision agriculture technologies including field data collection and analysis. These responsibilities include soil sampling, Electrical Conductivity (EC) data collection, yield monitoring technical assistance, use of AGRIntelligence 360, telemetry systems and software, along with other connected devices that facilitate communication between devices and AGRIntelligence 360, and other tasks related to AGRIntelligence information management services (i.e., precision agriculture). This role also includes farm data collection, data analysis, and data delivery responsibilities as assigned by the Branch Manager or AGRIntelligence Specialist. This position is part of Helena's trademarked AGRIntelligence program, created to help guide growers' business decisions and identify potential problems in the field before they take root.

Responsibilities

• Researches and evaluates new digital farming/information management services and other new technologies.
• Reviews and performs quality control on AGRIntelligence products created for customers.
• Delivers, communicates, and presents products and services to customers with the assistance of the sales team.
• Assists the sales team with the selling, positioning, delivery, and presentation of products and services by allowing the Sales Representatives to lead and manage customer accounts.
• Ensures that products and services meet company standards and requirements.
• Communicates and interacts with the Branch Manager, sales team, field support, and other AGRIntelligence team members on a regular basis to meet customer deadlines and expectations.
• Provides technical training and support to the Helena team and customers using AGRIntelligence branded products/services, AGRIntelligence 360, and other related products/services.
• Serves as the primary source for all field work such as soil sampling, tissue sampling, EC data collection, setting field boundaries, etc.
• Works as the liaison between the branch, Sales Representatives, sales support team, AGRIntelligence Specialist, Product Manager, and Agronomist in all matters related to AGRIntelligence services.
• Assists the branch in other service-related sales such as seed treating.
• Performs and facilitates teaching activities on the use of GIS, GPS-related field, and other agronomy-related software and office software.
• Performs analysis on gathered field data to determine field management strategies and makes field and crop recommendations based on this data.
• Ensures that work and follow-up is completed on all AGRIntelligence offerings that Helena has sold.
• Trains and assists location team with precision farming activities including gathering soil samples using GIS technology and training in the use of electrical conductivity equipment (i.e., Veris, Dualem, EM38).
• Serves as the key contact for hardware and software issues including providing troubleshooting assistance to locations and farmers for the operation of precision agriculture software and hardware components.
• Communicates market intelligence and competitive threats to Business Unit leadership.
• Ensures that all data collected through the functions of the job are safely and securely transferred to the Field Support Center for timely processing.
• Assists and supports the installation of precision agriculture equipment such as VR hardware, yield monitors, telemetry hardware/software, and possibly other IoT equipment, computers, and software at locations, in farmers' fields, and in application equipment.
• Encourages thorough data collection among users and customers of the AGRIntelligence system in order to be prepared for future opportunities and offerings.
• Drives a company vehicle.
• Provides excellent customer service to all internal and external customers.
• Performs other work-related duties as assigned by your leader.
• Regular and reliable attendance is required.
• Follows all company policies and procedures.

Requirements

• Bachelor's or associate's degree is required. One year of related work experience is required. No degree and three years of related work experience will be considered.
• General understanding of geography, GIS, GPS systems, and other agronomy-related software.
• Computer skills including working knowledge of Microsoft Office are required.
• Ability to read, write, and speak in English is required. Communicating in Spanish is a valuable asset.
• Ability to travel by various means up to 25-30% or less is required.
• Valid U.S. driver's license is required to drive a company vehicle. Must be able to meet all company requirements to drive a Helena vehicle.
• Successful completion of a drug test and background check is required for all positions at Helena.

Work Environment & Physical Aspects

At Helena, safety is our highest priority. The work environment for this position will be in an office setting and outdoors in all types of weather conditions with exposure to outdoor elements. When working outdoors and possibly around moving equipment/mechanical parts, you could be exposed to fumes, airborne particles, chemical and biological hazards, vibrations, and a risk of electrical shock. This position requires:

• Use of hands for many different tasks, talking, hearing, walking, standing, sitting (8 hours a day or more).
• Lifting, carrying, pushing, or pulling (up to and including 50 lbs or more).
• Reaching overhead (up to and including 25 lbs).
• Climbing, gripping, grasping, and twisting using hands and wrists.
• Bending and stooping for long periods of time.
• Working below knee levels and above shoulder level for short periods.

Benefits

• Health, Dental, & Vision Insurance starts the same day you do.
• Earn up to $3,000 in Reward Dollars from Helena for your Health Savings Account (HSA).
• Access your earned pay between paydays through Earned Wage Access (EWA) with DailyPay.
• Robust 401(k) Savings Plan with a 100% company-match up to 5% starting on your first day. Company-match increases up to 10% based on your contribution amount and years of service.
• Three-year vesting on company-match with 1,000 hours of service.
• Up to 15 days paid time-off plus 9 paid holidays.
• Free Term Life Insurance at 1x your annual base pay.
• Free Short & Long-Term Disability.
• Up to four weeks of paid Parental Leave.
• Education Assistance.