AGILE PROCESS LEAD 4 (ENTERPRISE AGILE COACH)

About the role

The role involves promoting, developing, and supporting both team and organizational agile maturity with a focus on reliably delivering value in the shortest time. It requires orchestrating team and stakeholder interactions to maximize value creation. The position demands serving as a servant leader, coach, and facilitator for one or more agile teams employing Agile best practices to efficiently complete work. The role also involves enabling productivity by coordinating the removal of impediments.

Responsibilities

• Provide enterprise-level Agile coaching to executives, portfolio leaders, release train leadership, service managers, and cross-functional delivery teams.
• Coach organizations using SAFe frameworks, including Lean Portfolio Management, Agile Release Trains, Solution Trains, and team-level Scrum practices.
• Coach service-delivery teams leveraging Kanban at Scale, focusing on flow efficiency, systems thinking, service-level expectations, and work visualization.
• Facilitate enterprise transformation activities: value stream identification, operating-model redesign, governance optimization, and flow-of-value improvements.
• Lead maturity assessments, transformation roadmaps, and multi-year agility strategies.
• Mentor Agile Coaches, Scrum Masters, RTEs, Product Owners, Service Managers, and Kanban Leads.
• Design and deliver training on SAFe, Kanban, lean-agile leadership, modern product management, flow metrics, and continuous improvement.
• Establish capability frameworks for Agile roles and develop coaching frameworks and playbooks.
• Partner closely with senior leaders to ensure alignment between strategic objectives, portfolio investments, and lean governance structures.
• Guide teams in applying lean metrics such as flow time, throughput, WIP mapping, predictability measures, OKRs, and value realization metrics.
• Enhance organizational learning through communities of practice, brown bag sessions, and cross-team mentoring initiatives.
• Model lean-agile leadership behaviors and serve as an advocate for enterprise-wide cultural change.

Requirements

• Prominent experience coaching within a SAFe environment including portfolio, program, and team layers.
• Strong background coaching Kanban systems, particularly in service-delivery or operational environments.
• Demonstrated ability to influence executives and senior leaders through data-driven insights and facilitation.
• Experience leading large-scale agile/lean transformations in complex organizations.
• Deep expertise in systems thinking, lean flow, organizational design, and modern product delivery.
• Strong facilitation skills for strategy workshops, PI Planning events, OKR development, and flow mapping sessions.
• Excellent communication skills with the ability to tailor messaging for different audiences.

Qualifications

• Possess a Bachelor's Degree and 9 years of experience.
• Master's Degree and 7 years of experience.
• PhD and 4 years of experience.
• Agile process certification.
• 10+ years’ experience in Agile coaching, with at least 5 years at enterprise or portfolio level.

Skills

• Strategic mindset paired with hands-on coaching ability.
• Influential communicator and natural facilitator.
• Highly skilled in navigating organizational complexity.
• Passionate advocate for lean flow, systems thinking, and continuous improvement.
• Comfortable working across blended frameworks and tailoring approach based on context.
• Collaborative, patient, and resilient in leading cultural change.

Benefits

Comprehensive benefits including: medical, prescription drug, dental and vision plan choices, on-site health centers, tele-medicine, wellness resources, employee assistance programs, savings plan options (401K), financial education and planning tools, life insurance, tuition reimbursement, employee discounts, early childhood and post-secondary education scholarships, and more.

Pay

Details about pay are not specified in the job posting.

Schedule

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Benefits

Details about benefits are not specified in the job posting.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about schedule are not specified in the job posting.

Benefits

Details about benefits are not specified in the job posting.

Pay

Details about pay are not specified in the job posting.

Schedule

Details about schedule are not specified in the job posting.

Benefits

Details about benefits are not specified in the job posting.