Agile Delivery Manager

Responsibilities

• Own JIRA as the engineering source of truth — workflows, statuses, hygiene standards, and dashboards that reflect how we actually deliver
• Track and report on flow metrics (cycle time, throughput, WIP, flow efficiency, predictability) at the team level with regular trend reviews
• Monitor bug backlog health — inflow vs. outflow — and partner with QE and engineering managers to keep the trend moving in the right direction
• Facilitate the Scrum of Scrums to surface cross-team dependencies and blockers before they compound and track resolutions to ensure the path is clear for success
• Audit and improve the SDLC and agile ceremonies across teams (standups, retros, sprint planning, refinement) by coaching engineering managers and scrum leads
• Drive a consistent engineering operating rhythm — standardized cadences, demo practices, and planning processes across teams
• Own the release process for our 21CFR-regulated environment — change control documentation, release procedures, and coordination with the team that handles validation and audit activities
• Define and maintain the deployment process for weekly web application releases — runbooks, go/no-go criteria, and communication templates that give engineers clear rails to execute against
• Maintain a visible risk and blocker register, reviewed often with engineering and product leadership
• Run agile maturity assessments across teams and drive targeted, practical improvements
• Deliver a quarterly engineering delivery report summarizing execution health and trend data for leadership
• Build and maintain the delivery onboarding playbook so new engineers and managers ramp on our actual operating model
• Take advantage of AI tooling to automate manual reporting/tasks and drive insights and analytics with the purpose of making our team better

Requirements

• 4+ years of agile delivery, program management, or release management experience across multiple software engineering teams
• Demonstrated experience owning JIRA administration — configuration, workflows, JQL, dashboards, and reporting
• A lean towards simple solutions over complex; KISS principles
• Strong fluency in flow-based metrics; you have actually moved the needle on cycle time or predictability at a previous company, not just reported on it
• Experience defining and managing release processes in regulated software environments (21CFR, SOC 2, HIPAA, or similar)
• Servant-leader posture. You coach without being preachy and add process only when it earns its place
• Comfortable working across a distributed, fast-moving engineering organization without direct authority
• Strong written and verbal communication skills; you can translate delivery data into a story leadership actually acts on
• Self-starter with strong organizational instincts; you make things visible before they become problems
• Experience with AI Tooling such as openAI, Claude, or Gemini for automating work and data analysis with JIRA or similar tool

Benefits

• $140,000 to $150,000 depending on experience
• Fully remote position
• Flexible PTO
• 13 paid company holidays
• Paid parental leave
• Health, Dental, and Vision insurance
• Employer paid Basic Life insurance and Short-Term Disability insurance
• Company contribution match for HSA and 401(k)
• Flexible Spending Accounts
• Monthly employee wellness stipend
• Opportunities for Learning and Development Reimbursement
• Pet insurance