Agente de recepción de spa

About the role

At Hyatt, we believe our guests don't choose us because of our buildings—they choose us because of our attentive, caring associates who deliver efficient service and meaningful experiences. Spa Receptionists are hosts who promote an atmosphere of calm and relaxation.

Responsibilities

• Schedule treatments
• Register guests
• Process payment forms including room charges, credit cards, and cash
• Manage spa reservations, whether for a luxury spa package or an individual spa treatment
• Make product and treatment recommendations to spa guests
• Promote wellness and serve as the end-point contact for an authentic spa experience

Qualifications

• Genuine desire to meet the needs of others in a fast-paced environment
• Excellent verbal and written communication skills

Skills

• Previous spa reception experience, whether in a spa, resort spa, or hotel spa