Agent | Receptionist - Restaurant Reservations - AM

Job Description

You are the beginning of an exceptional guest experience. As a Restaurant Reservations Coordinator at the Fairmont Scottsdale Princess, you will make our guests feel welcome and reflect the exceptional dining experience to come when they arrive!

Qualifications

• Ability to speak with a smile
• Guest focused personality is essential; experience is an asset
• Aptitude in resolving issues with a customer-focused orientation
• Proficiency in English; multilingual is a plus
• Excellent communication skills
• Polite and confident with a great deal of patience
• Aptitude in resolving issues with a customer-focused orientation
• Experience working with point of sale systems, booking platforms, and Microsoft Office
• Familiarity with Microsoft Word, Outlook and Excel preferred
• Attention to detail is a must as well as being very organized
• Take initiative to complete tasks that need to be done

Additional Information

• Your Team And Working Environment
• A team of Heartists that are committed to working together, supporting each other, and providing the best guest experience
• Feel Valued, Feel Sparked, We Are One
• Our Commitment To Diversity & Inclusion
• We are an inclusive company and our ambition is to attract, recruit and promote diverse talent
• Why work for Accor?
• We are far more than a worldwide leader. We welcome you as you are and you can find a job and brand that matches your personality.
• We support you to grow and learn every day, making sure that work brings purpose to your life, so that during your journey with us, you can continue to explore Accor’s limitless possibilities.