Agent, Asset Protection (Baltimore, MD)

What Will You Be Doing?

• Responsible for the execution of Asset Protection initiatives in assigned locations (3-6 stores), as well as, implementation of shortage reduction programs in high shrink location(s)
• Partner with local store management to meet strategic Asset Protection objectives
• Effectively leverage business and sales performance as a means for shortage reduction
• Participate in store associate training regarding approved Asset Protection initiatives and workshops
• Routine assessment of store operations, pre-shrink indicators, and safety compliance measures through operational audits
• Provide clear and consistent training to all store personnel on safety communication guidelines and current crisis management protocols
• Proactively monitor controls and conduct surveillance to identify and investigate associate dishonesty
• Conduct investigations and interviews for inventory, cash loss, and violations of policy
• Conduct surveillance using CCTV or floor techniques to apprehend and deter theft in accordance with the company apprehension policies
• Initiate and support investigations related to Organized Retail Crime while partnering with Zone ORC Investigator and local law enforcement
• Complete special projects as assigned by Regional Manager of Asset Protection

What Do You Need To Bring?

• 4-year degree preferred
• 2 or more years of experience in the Asset Protection field or relevant experience in retail setting
• Strong communication and interpersonal skills
• Able to evaluate circumstances and make timely decisions based on company apprehension guidelines
• Able to work nights, evenings and weekends appropriate to retail business needs
• Must pass a comprehensive background investigation
• Must have a reliable means of transportation
• PREFERRED TO BE WICKLANDER-ZULAWSKI TRAINED IN INTERVIEWING
• Fulfill all physical requirements including standing and walking