Affordable Housing Administrator

We need to output HTML fragment with headings

for sections: About the role, Responsibilities, Requirements, Qualifications, Skills, Benefits, Pay, Schedule. Only include sections if posting has real specific content. We must not repeat job title as heading. No Job ID etc. Remove boilerplate: disclaimer, AEDT usage, etc. Also remove navigation/legal/EEO etc. Keep substantive info. We need to parse the description. Job Overview: "FirstService Residential is seeking a career-minded professional to join our team as an Affordable Housing Administrator supporting affordable housing communities throughout New York City. This role supports compliance, resident relations, lease administration, and property operations." That's prose for About the role. Responsibilities: long list of duties. We'll put under

Responsibilities

with

• each bullet. We need to preserve all substantive info, not invent or summarize away detail. So we need to list each responsibility as separate
• . The list is long; we need to capture each bullet from the text. Let's extract. From "Responsibilities Include (but Are Not Limited To)" then list: - Assistant Property Manager for portfolio of predominately affordable units (LIHTC, HUD, etc) - Support the day-to-day administration and compliance of affordable housing communities governed by HUD, LIHTC, HCR/HPD, and other federal, state, and local regulatory programs. - Assist with annual compliance requirements, audits, reporting, file reviews, and regulatory submissions to ensure properties remain in compliance with applicable program requirements. - Coordinate and process annual and interim income recertifications, including obtaining required household, income, asset, and eligibility documentation. - Review recertification files for accuracy, completeness, income calculations, rent limits, utility allowances, household composition, and required signatures before final approval. - Track recertification deadlines and proactively follow up with residents to ensure certifications are completed within required regulatory timeframes. - Prepare and process new affordable-housing leases, ensuring approved rents, regulatory riders, subsidy documents, required disclosures, and other compliance documents are properly executed. - Manage renewal lease compliance, including rent calculations, applicable increases, required notices, lease riders, and regulatory documentation. - Assist with initial certifications and move-in files for new affordable residents, confirming eligibility and required documentation prior to occupancy. - Maintain complete and audit-ready resident compliance files, both electronic and physical, in accordance with HUD, LIHTC, and other applicable program requirements. - Monitor income limits, rent limits, utility allowances, subsidy changes, and regulatory updates and assist with implementing required changes at the property level. - Coordinate with property management, leasing, accounting, and affordable housing teams to resolve discrepancies involving resident eligibility, rent, subsidy, lease terms, and compliance documentation. - Assist with HUD, LIHTC, agency, investor, lender, and internal audits and file reviews, including gathering documentation and responding to findings. - Track and assist with correcting compliance deficiencies, missing documentation, late recertifications, and audit findings. - Maintain compliance calendars and reporting trackers for recertifications, renewals, inspections, submissions, and other regulatory deadlines. - Communicate directly with residents regarding documentation requirements, certification appointments, lease renewals, and outstanding compliance items. - Support subsidy administration where applicable, including coordination of HUD or other rental-assistance documentation and changes. - Ensure affordable units remain compliant with applicable regulatory agreements, tenant selection plans, marketing requirements, affordability restrictions, and program-specific policies. - Partner with the Affordable Housing Manager and property leadership to identify compliance risks and ensure issues are escalated and resolved promptly. - Provide general Assistant Property Manager support while maintaining a strong focus on affordable housing compliance, resident files, recertifications, and lease administration. - Responsible for all tenant communication at assigned property, escalating to supervisor when appropriate. - Lease Assignment process from start to finish. - Sublet process from start to finish. - Responsible for occupant changes. - Responsible for notifying leasing of any changes in rent roll, etc. - Monitor AirBnB rentals to ensure no illegal rentals at building. - Responsible for notifying tenants of NSF’s (insufficient funds). - Maintain resident application data to ensure tenant data is updated accordingly. - Work closely with exterminator on scheduling, unit and common area issues, bed bug tracking, etc. - Draft and distribute memos, notices and other correspondence to tenants and vendors. - Responsible for tracking arrears, sending arrears notices and following up with residents. - Respond to all communications in line with FirstService Residential best practices. Respond to tenant complaints and follow up on nuisance issues with residents. - Daily checking of FSR’s 24/7 Customer Care Call Center for log issues and inquiries. - Communicate directly with ClickPay and residents to rectify any billing issues. - Respond to all Landlord verification requests. - Follow-up on all renewals to ensure timely responses and proper paperwork is submitted. - Process all new leases and renewal in Yardi. - Process all cancellations and extensions in Yardi. - Maintain renewal spreadsheet, vacancy reports, bedbug tracking report, concession spreadsheet, late fee reports, etc. - Ensure timely return of security deposits. - Responsible for inputting ancillary charges and credits to tenant accounts. - Prepare and send out move-in packages, and ensure a smooth resident move-in. - Track all move outs while coordinating with Resident Manager on any damages and key returns. - If needed, perform all sales and leasing activities by greeting and qualifying prospects, conducting prospect tours, processing applications, and preparing the lease. If needed, inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition. - Work with community social workers - Assist with leasing, on an as needed basis We need to keep these as list items. Now Skills & Qualifications section: The posting has "Skills & Qualifications". It includes bullet-like sentences. We need to decide whether to put under Skills or Qualifications or both. The instruction: Use headings for sections like Skills, Qualifications. We have content that mixes skills and qualifications. We could split: Qualifications: experience, licenses, certificates. Skills: communication, organization, etc. But we must not create thin sections; better to combine into one section maybe "Qualifications & Skills". However headings list includes Skills and Qualifications separate. We need to include a section only when posting has real specific content for it. We have both types. We could create two sections: Qualifications and Skills. Let's extract. Qualifications content: - Three to Four years’ experience in New York City residential rental property management, with concentration in Affordable housing. - NYS Sales license preferred, required to receive license within 150 days of hire - Fair housing certificate required within 60 days of hire - LIHTC certificate required, must obtain within 90 days of hire Skills content: - Must have superior verbal and written communications skills and proven customer service exposure. - Need to have a high energy type of attitude to deal with the day to day tasks and able to multi-task under pressure and stressful situations. - Must be extremely organized, consistent, and flexible and adaptable to change. - Proven leadership and teamwork skills and attributes. - Working knowledge of Microsoft office and Windows environment necessary. - Experience with Yardi Voyager, AvidXchange, ClickPay is a plus. - Working knowledge of LIHTC regulations, HUD regulations, Section 8, and NYC affordable housing compliance strongly preferred. We could put these under Qualifications and Skills respectively. Benefits: "What We Offer Comprehensive benefits package including medical, dental, vision, life insurance, disability coverage, paid time off, paid holidays, and 401(k) with company match." Pay: "Compensation $29.76-$33.65/hourly" Schedule: Not mentioned. So we should not create Schedule section. Also About the role: we have overview paragraph. Now we need to output HTML fragment only, no /, no markdown fences. We'll produce:

  About the role

  FirstService Residential is seeking a career-minded professional to join our team as an Affordable Housing Administrator supporting affordable housing communities throughout New York City. This role supports compliance, resident relations, lease administration, and property operations.

  Responsibilities

  • Assistant Property Manager for portfolio of predominately affordable units (LIHTC, HUD, etc)
  • Support the day-to-day administration and compliance of affordable housing communities governed by HUD, LIHTC, HCR/HPD, and other federal, state, and local regulatory programs.
  ... etc each bullet as
  • .

  Qualifications

  • Three to Four years’ experience in New York City residential rental property management, with concentration in Affordable housing.
  • NYS Sales license preferred, required to receive license within 150 days of hire
  • Fair housing certificate required within 60 days of hire
  • LIHTC certificate required, must obtain within 90 days of hire

  Skills

  • Must have superior verbal and written communications skills and proven customer service exposure.
  • Need to have a high energy type of attitude to deal with the day to day tasks and able to multi-task under pressure and stressful situations.
  • Must be extremely organized, consistent, and flexible and adaptable to change.
  • Proven leadership and teamwork skills and attributes.
  • Working knowledge of Microsoft office and Windows environment necessary.
  • Experience with Yardi Voyager, AvidXchange, ClickPay is a plus.
  • Working knowledge of LIHTC regulations, HUD regulations, Section 8, and NYC affordable housing compliance strongly preferred.

  Benefits

  • Comprehensive benefits package including medical, dental, vision, life insurance, disability coverage, paid time off, paid holidays, and 401(k) with company match.

  Pay

  Compensation $29.76-$33.65/hourly

  We should not include Schedule. Check for any duplicated lines: we have not included boilerplate. Make sure we preserve all substantive info: we included all responsibilities bullets, qualifications, skills, benefits, pay. We omitted the "Work with community social workers Assist with leasing, on an as needed basis" line? Actually we included "Work with community social workers" and "Assist with leasing, on an as needed basis" as separate bullets? In responsibilities we had those two lines at end: "Work with community social workers" and "Assist with leasing, on an as needed basis". Need to include them. Let's add those two as separate
• items. Also we had "If needed, perform all sales and leasing activities by greeting and qualifying prospects, conducting prospect tours, processing applications, and preparing the lease. If needed, inspects apartments prior to resident move-in and ensures apartments are in move-in ready condition." That's one bullet but contains two sentences; we can keep as one
• . Now ensure we didn't miss any: Let's re-extract responsibilities list with all items: From the text: - Assistant Property Manager for portfolio of predominately affordable units (LIHTC, HUD, etc) - Support the day-to-day administration and compliance of affordable housing communities governed by HUD, LIHTC, HCR/HPD, and other federal, state, and local regulatory programs. - Assist with annual compliance requirements, audits, reporting, file reviews, and regulatory submissions to ensure properties remain in compliance with applicable program requirements. - Coordinate and process annual and interim income recertifications, including obtaining required household, income, asset, and eligibility documentation. - Review recertification files for accuracy, completeness, income calculations, rent limits, utility allowances, household composition, and required signatures before final approval. - Track recertification deadlines and proact