Advisory Services Senior Consultant - EDS - Remote
Optum · Eden Prairie, MN · 4 wk ago
ConsultingFull-time
Primary Responsibilities
- Collaborate with business and technology teams to identify issues, establish objectives, develop recommendations, and implement solutions for our clients
- Provide work stream/project oversight, manage and track issue resolution, and make key decisions for the project with the project sponsor
- Leverage AI-enabled tools to support and accelerate consulting delivery activities while improving efficiency and outcomes
- Advise clients on practical applications of AI to enhance business processes, digital products, and operational performance
- Effectively build and maintain relationships with internal and external clients
- Drive outcomes without direct authority, engaging team members in a cross-functional environment
- Define, establish, and deploy Project Management Office (PMO) frameworks, standards, and best practices, leveraging advanced project management tools and artifacts (e.g., Charter/Scope, Integrated Project Plans, Issue logs, Requirements Matrices, Lessons Learned, and portfolio tracking)
- Monitor, manage, and document project milestones, deliverables, and outcomes throughout the project lifecycle, proactively identifying emerging issues and driving appropriate actions to maintain project alignment and momentum.
- Develop, communicate, and execute comprehensive project risk and issue management plans, including mitigation and escalation strategies to minimize impact and ensure successful delivery
- Facilitate status updates and review of programs to client leadership and/or project sponsor
- Provide clear communications (oral and written) and share knowledge at all levels of the organization
- Conduct research studies that may include collecting, analyzing, trending, and presenting data and recommendations to management
- Provide coaching and mentoring of project team with the goal of developing talent within the organization
- Ensure that the engagement performs consistent with expected client value and internal financial targets
Required Qualifications
- 5+ years of experience in Project and/or Product Management role within a healthcare environment
- 5+ years of Process Improvement experience
- 3+ years of building/creating project deliverables with the ability to manage complex work-streams in a client facing role
- 2+ years of experience working in an Agile environment
- 2+ years of experience with a nationally recognized consulting firm or a healthcare payer or provider system
- 2+ years of experience with CA Agile, Rally, JIRA, or similar application
- Experience using AI-enabled tools (e.g., generative AI, automation tools, or advanced analytics platforms) to enhance productivity and deliverables
- Demonstrated ability to guide teams on effective and responsible use of AI tools, ensuring alignment with enterprise standards and delivery best practices
Preferred Qualifications
- Formal training and proven experience leading change management efforts, with proficiency in established methodologies (e.g., ProSci certification preferred)
- Agile / Scrum certified
- Experience in all phases of the Software Development Life Cycle (SDLC)
- Experience in digital health or consumer digital products or services
- Experience in a large matrixed environment
- Demonstrated ability to work in a highly technical, fast-paced environment
- Proven solid interpersonal skills