Advisory Services Consultant - EDS - Remote

About the role

The Advisory Services Consultant - EDS - Remote is part of the Optum Advisory - Enterprise Delivery Services (EDS) consulting practice. EDS provides on-demand access to consulting talent with unparalleled experience and combines it with premium customer care and flexible contracting, allowing clients to focus on their core capabilities and create an agile workforce that scales with the demands of their business.

Responsibilities

• Collaborate with business and technology teams to identify issues, establish objectives, develop recommendations, and implement solutions for our clients
• Perform project management duties including work plan development, stakeholder management, and creation of engagement artifacts for clients
• Leverage AI-enabled tools to support and accelerate consulting delivery activities while improving efficiency and outcomes
• Monitor, manage, and document project milestones, deliverables, and outcomes throughout the project lifecycle, proactively identifying emerging issues and driving appropriate actions to maintain project alignment and momentum
• Develop, communicate, and execute comprehensive project risk and issue management plans, including mitigation and escalation strategies to minimize impact and ensure successful delivery
• Drive outcomes without direct authority, engaging team members in a cross-functional environment
• Conduct research studies that may include collecting, analyzing, trending, and presenting data and recommendations to management
• Define, develop, and document business requirements to ensure clients' needs are captured and delivered
• Work closely with Developers, Quality Assurance Analysts, Architects, Business Partners, and other Technology teams to ensure requirements and design are completely understood
• Assist in quality assurance and user acceptance testing by writing test scripts, executing test cases, and documenting defects
• Effectively build and maintain relationships with internal and external clients
• Provide clear communications (oral and written) and share knowledge at all levels of the organization
• Ensure that the engagement performs consistent with expected client value and internal financial targets

Requirements

• 3+ years of experience in Project and/or Product Management role within a healthcare environment
• 3+ years of Process Improvement experience
• 2+ years of building/creating project deliverables with the ability to manage complex work-streams in a client facing role
• 2+ years of experience working in an Agile environment
• 2+ years of experience with CA Agile, Rally, JIRA, or similar application
• Experience using AI-enabled tools (e.g., generative AI, automation tools, or advanced analytics platforms) to enhance productivity and deliverables

Qualifications

• Based in greater Minneapolis, MN OR ability to relocate at own expense to Minnesota OR ability to travel up to 25%

Skills

• Agile / Scrum certified
• Experience with a nationally recognized consulting firm or a healthcare payer or provider system
• Experience in all phases of the Software Development Life Cycle (SDLC)
• Experience in digital health or consumer digital products or services
• Experience in a large matrixed environment
• Proven ability to work in a highly technical, fast-paced environment
• Proven solid interpersonal skills

Benefits

• Comprehensive benefits package
• Incentive and recognition programs
• Equity stock purchase
• 401k contribution