Advisory Services Consultant - Remote
Optum · Eden Prairie, MN · 1 mo ago
Consulting$73k–$130k/yrFull-time
Primary Responsibilities
- Lead all phases (e.g. design, build and testing) of small to medium size application projects including Epic software upgrades, adoption of new Epic functionality and/or significant enhancements to integrated workflows
- Provide Epic product function expertise for the design, build, and testing for assigned module(s), including but not limited to Radiant
- Collaborate with end users to design, scope and build Epic enhancements and configure system build to resolve incidents in accordance with Service Level Agreements (SLAs)
- Provide technical and or clinical consultation including application configuration and integration with third party applications. Review, analyze, and evaluate system needs to develop recommendations for customers
- Develop, support and maintain workflow documentation, test scripts and configuration guides for core pieces of application functionality
- Perform daily monitoring of applications in production use; including 24/7 on call coverage as required
- Work with trainers to develop and maintain application specific training curriculum and materials
- Develop solid relationships with operational stakeholders, customers and business partners
- Troubleshoot and/or resolve application issues and escalate more complex issues as appropriate
Required Qualifications
- Active / current Epic certification in at least one area: Radiant
- 3+ years of Epic experience or a minimum of 5+ years direct clinical experience
- Proven direct client healthcare domain knowledge such as Radiology workflows
- Ability and willingness to travel up 25%
Preferred Qualifications
- Ability to demonstrate and have a history of team management (informal or formal), cross-team communication and leadership skills
- Experience with device integration
- Proficiency with Excel, Visio, PowerPoint and SharePoint
Pay and Benefits
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).
The salary for this role will range from $72,800 to $130,000 annually based on full-time employment.
We comply with all minimum wage laws as applicable.