Manager, Advisory Services - Remote

About the role

The Manager (Business Performance) Advisory Services is the overall day-to-day engagement manager across both simple and complex engagement types and is responsible for determining overall approach and structure of a given engagement and associated key deliverables.

Responsibilities

• Serve as overall day-to-day engagement manager across various engagement types
• Demonstrate ability to accurately diagnose client-facing issues and determine the appropriate analyses and evaluations to develop solutions
• Determine overall analytical approach and structure for engagement and workstreams
• Build consensus among client stakeholders about the accuracy of the solutions and aid them in successful implementation
• Spend time coaching team members to develop approaches for their individual responsibilities, reviewing and validating their work for accuracy and effectiveness
• Serve as the main point of contact for clients and client stakeholders
• Establishes optimal communication cadence with client and demonstrates sufficient executive presence to lead onsite presentations
• Assigns workstreams to team members and self that meet needs and timelines of client
• Closely monitors actual vs. expected team utilization
• Effectively and appropriately apply both deductive and inductive thinking
• Provide subject matter expertise to other Optum Advisory Services business units related to strategic planning and specific client issues
• Communicate effectively and accurately in writing and verbally
• Demonstrate solid relationship management skills and ability to handle challenging interpersonal situations
• Contribute to practice-level initiatives including business development and thought leadership beyond client project work

Qualifications

• 2+ years of external client/customer facing experience at a consulting firm (McKinsey-BCG-Bain/Big 4/Boutique) environment
• 2+ years consulting experience
• 2+ years of experience utilizing formal industry strategy consulting frameworks within a payer or life sciences environment
• 2+ years of experience with project management, developing and presenting deliverables to C-suite executives
• 1+ experience mentoring and upskilling junior staff
• Proficiency in MS Office Suite - Word, PowerPoint, Excel
• Proven analytical reasoning and solutions-focus problem solving
• Proven ability to drill down to the root cause of issues and develop actionable solutions
• Proven written and verbal communication skills
• Proven ability to work independently with minimal supervision
• Ability to travel domestically, up to 50% when required

Preferred Qualifications

• Experience leveraging AI tools (e.g., Microsoft Copilot, generative AI platforms, AI-driven analytics) as part of day-to-day delivery and team workflow; model AI-first behaviors for the broader practice
• Experience supporting end-to-end sales and business development life cycle in a consulting environment (e.g., lead generation, proposal development, RFP response)
• Payer experience in both consulting and/or a direct industry role
• Background in healthcare consulting
• Demonstrated creative in problem solving approach

Benefits

We offer a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements).

Pay

The salary for this role will range from $112,700 to $193,200 annually based on full-time employment.

Schedule

Employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.