Adventureland Park - Security Screener - Workamper

Responsibilities

• Operate metal detectors and conduct thorough bag checks to ensure no unauthorized items enter the park
• Maintain a courteous and professional demeanor while interacting with guests during the screening process
• Monitor and report any suspicious activity or security breaches to the appropriate authorities
• Aid in emergency situations by following established protocols and providing clear instructions to guests and staff
• Resolve any guest concerns or issues related to security in a calm and efficient manner
• Collaborate with other security team members to ensure a coordinated and effective response to incidents
• Maintain accurate records of incidents, security checks, and any items confiscated during the screening process
• Prepare detailed reports as required by park management
• Work closely with other security personnel and other park team members to ensure a safe and enjoyable environment for all guests
• Participate in regular training sessions to stay current on security protocols and procedures
• Provide excellent customer service by assisting guests with directions, information, and any other needs they may have

Requirements

• Must be at least 18 years of age to comply with Iowa Child Labor Laws
• Ability to work flexible schedule, including evenings, weekends, and holidays
• Reliable transportation to and from your scheduled shift
• Exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
• Knowledge of security methods, procedures, interviewing, listening, and note-taking techniques for specific situations
• Ability to analyze people and/or situations quickly and calmly and take appropriate actions in a quick and effective manner
• Proficiency in operating a variety of electronic equipment, such as cameras, radios, personal computers, or other communication devices
• Ability to professionally and calmly deal with stressful and/or tense situations
• Ability to collaborate with other team members, external first responders, and emergency personnel during emergency situations

Physical Requirements

• Ability to stand, walk, and remain on feet for majority of the workday
• Frequent stooping, twisting, kneeling, bending, squatting, or reaching above shoulders
• Walking, standing, or running on uphill, downhill, or uneven surfaces
• Carrying, pushing, pulling, lifting, and holding objects weighing 30 pounds or more
• Good visual acuity, night vision, and peripheral vision
• Exposure to high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions
• Frequent interruptions, constant repetitive motion, high noise levels, flashing lights, and heavily populated environments