Adventureland Park - Security Agent

Roles & Responsibilities

Enforce all Park rules and regulations.
Monitor Park assets with intent to ensure the safety of all our guests and hosts.
Maintain constant vigilance while the park is operating to identify any potential issues or safety concerns
Communicate any potential issues to other departments and/or leadership in a timely manner.
Conduct bag checks to prevent prohibited items from entering the park.
Maintain compliance with company and industry best practices, policies, and procedures to create a safe environment for colleagues and guests.
Monitor guest safety and communicate conflicts to supervisors on duty.
Take control of emergency and intense situations while remaining calm.
Professionally manage crowd control during emergency situations.
Continuously monitor guest behaviors and attempt to curtail any potential situations before they escalate further.
Exercise clear and concise communications with all park departments.
Answer phone calls, providing pleasant and helpful phone contact for staff and the public.
Assist in safety prevention efforts, including responding to all safety calls, fire alarms, and emergencies.
Utilize electronic card access, closed circuit television, and other audio/visual monitoring systems, monitors and supervises the response to all reports or irregular conditions, including the unauthorized entry of persons or vehicles to protected buildings and areas, breaches of perimeter security or any other suspicious activities occurring on the property.

Requirements

• Must be at least 18 years of age to comply with Iowa Child Labor Laws.
  
• Ability to work flexible schedule, including evenings, weekends, and holidays.
  
• Must be able to work third shift (overnight) if the park security operates on a 24-hour schedule.
  
• Must have reliable transportation to and from your scheduled shift.
  
• Must possess a valid driver’s license and a good driving record.
  
• Ability to safely and efficiently operate motorized vehicles and equipment.
  
• Comprehend and carry out verbal and written instructions.
  
• Apply knowledge of security methods, procedures, interviewing, listening, and note-taking techniques for specific situations.
  
• Deal fairly, objectively, and courteously with the public without regard to race, ethnicity, religion, or political beliefs.
  
• Analyze people and/or situations quickly and calmly and take appropriate actions in a quick and effective manner.
  
• Operate a variety of electronic equipment, such as cameras, radios, personal computers, or other communication devices.
  
• Professionally and calmly deal with stressful and/or tense situations.
  
• Collaborate with other hosts, external first responders, and emergency personnel during emergency situations.
  
• Possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner.
  
• Maintain certifications as required by assignment.

Physical Requirements

• Ability to stand, walk, and remain on feet for majority of the workday.
  
• Occasionally stoop, twist, kneel, bend, squat, or reach above shoulders.
  
• Walk, stand, or run on uphill, downhill, or uneven surfaces.
  
• Remain sedentary for extended periods of time, while using a computer/camera equipment.
  
• Carry, push, pull, lift, and hold objects weighing 30 pounds or more.
  
• Good visual acuity, night vision, and peripheral vision.
  
• Ability to see details of objects that are more than a few feet away.
  
• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to dark environments, particularly during midnight shift.
  
• Frequent interruptions and requests that may require reprioritization of activities.

Working Conditions

• Frequent exposure to the variable outside temperatures, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to dark environments, particularly during midnight shift.
  
• Frequent interruptions and requests that may require reprioritization of activities.
  
• Constant repetitive motion.
  
• High noise levels.
  
• Flashing lights.
  
• Heavily populated environments.
  
• Dark environments, particularly during midnight shift.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to frequent interruptions and requests that may require reprioritization of activities.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to dark environments, particularly during midnight shift.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to frequent interruptions and requests that may require reprioritization of activities.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to dark environments, particularly during midnight shift.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to frequent interruptions and requests that may require reprioritization of activities.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to dark environments, particularly during midnight shift.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to frequent interruptions and requests that may require reprioritization of activities.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to dark environments, particularly during midnight shift.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to frequent interruptions and requests that may require reprioritization of activities.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to dark environments, particularly during midnight shift.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to frequent interruptions and requests that may require reprioritization of activities.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to dark environments, particularly during midnight shift.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to frequent interruptions and requests that may require reprioritization of activities.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to dark environments, particularly during midnight shift.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to frequent interruptions and requests that may require reprioritization of activities.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to dark environments, particularly during midnight shift.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to frequent interruptions and requests that may require reprioritization of activities.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to dark environments, particularly during midnight shift.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to frequent interruptions and requests that may require reprioritization of activities.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to dark environments, particularly during midnight shift.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to frequent interruptions and requests that may require reprioritization of activities.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to dark environments, particularly during midnight shift.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to frequent interruptions and requests that may require reprioritization of activities.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to dark environments, particularly during midnight shift.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to frequent interruptions and requests that may require reprioritization of activities.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to dark environments, particularly during midnight shift.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to frequent interruptions and requests that may require reprioritization of activities.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to dark environments, particularly during midnight shift.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to frequent interruptions and requests that may require reprioritization of activities.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to dark environments, particularly during midnight shift.
  
• Constantly exposed to the elements, including high heat, cold, direct sun, humidity, dust, rain, snow, ice, and other weather conditions.
  
• Subject to frequent interruptions and requests that may require reprioritization of activities.
  
• Constantly exposed to the elements, including high heat, cold, direct sun,