Advancement Services Coordinator

General Summary

Under the general supervision of the Executive Director of Advancement Services, the Advancement Services Coordinator is responsible for the accurate and timely entry of all gifts and related constituent data into key modules of the Blackbaud Raiser's Edge system to ensure information can be efficiently retrieved for reporting, reconciliation, stewardship, and tracking purposes. This position plays a critical role in maintaining the integrity, accuracy, and confidentiality of data within the alumni and donor database system and supports the overall operations of Institutional Advancement through gift processing, record maintenance, reporting, and donor services.

Essential Job Functions

• Gift Processing & Reconciliation

• Enters all gifts to the University into the donor database system, including checks and cash, stocks and bonds, matching gifts, payroll deductions, gifts-in-kind, pledges, pledge responses, and pledge payments in a timely and accurate manner.
• Maintains, generates, and distributes daily transaction logs and reports to the Business Office.
• Works collaboratively with the Business Office on monthly and annual reconciliations of donations to the General Ledger.
• Maintains backup documentation of all gift transactions.
• Produces account distribution reports for Business and Finance.

• Matching Gifts Administration

• Maintains matching gift records and files.
• Submits matching gift forms to corporate giving offices in a timely manner.
• Communicates with donors regarding incomplete requests and facilitates the collection of matching gift funds.

• Congstituent & Database Management

• Enters and updates biographical information including addresses, telephone numbers, email changes, and tracking information received through staff contact, returned mail, mail notifications, and NCOA updates.
• Creates new constituent records and performs ongoing updates and corrections within the donor/alumni database.
• Ensures a high level of accuracy and attention to detail in all data entry and record maintenance.
• Processes deceased constituent records, including verification and tracking for Memorial Mass and institutional publications.

• Reporting & Administrative Support

• Affords assistance in running and distributing reconciliation reports for Advancement staff and leadership.
• Runs alumni class lists.
• Runs monthly gift updates and distributes it to the IA Team.
• Tracks Catherine Burke membership information and related reporting.
• Processes quarterly annuitant payments and mailings.

• Event & Advancement Support

• Processes all event registrations and related payments through Almabase.
• Serves as a resource to Development staff and donors regarding gift processing procedures, philanthropic revenue accounting, and inquiries received by phone or through the dedicated Advancement inbox.

• Prospect Research Support

• Affords assistance in conducting donor and alumni prospect research using online research tools and institutional resources (iWave, LiveAlumni).
• Prepares donor profiles in support of fundraising initiatives led by the President, Vice President for Institutional Advancement, and Development staff.
• Researches lost alumni and updates records within the Raiser’s Edge system.

• Other Duties And Responsibilities

• Accesses and utilizes institutional systems including Raiser’s Edge and Colleague as necessary.
• Works independently with limited supervision while managing multiple priorities and deadlines.
• Performs additional duties as assigned in support of Institutional Advancement operations.
• May assist with special projects.
• Promotes and maintains positive College relations.
• Performs other related duties as required.
• Part of rota to assist at special events.

• Supervisory Responsibilities

• Supervises a Work Study student and/or Graduate assistant on special projects as necessary.
• Planners, assigns, and directs work.
• Appraises performance.
• Supports and disciplines work-study students.
• Addresses complaints and resolves problems.

Qualifications

• SKILLS/EXPERIENCE/TRAINING REQUIRED:

• Bachelor’s degree or equivalent combination of education and experience, with three years of related experience in advancement services, gift processing, administration, or a similar field.
• Knowledge of administrative and business procedures within an academic or higher education environment.
• Working knowledge of general accounting practices and financial reconciliation processes.
• Strong attention to detail and excellent organizational skills.
• Ability to learn and effectively implement computer database procedures related to college fundraising and gift administration.
• Working knowledge of modern office procedures, practices, and equipment, including proficiency with Microsoft Windows and Microsoft Office applications.
• Prefer experience with fundraising and donor management software such as Blackbaud Raiser's Edge.
• Strong command of business English, including grammar, spelling, punctuation, and vocabulary.
• Ability to maintain confidentiality and appropriately handle sensitive donor and institutional information.
• Excellent verbal and written communication skills with the ability to establish and maintain positive working relationships with donors, colleagues, alumni, and campus partners.
• Ability to manage multiple priorities and tasks effectively in a fast-paced environment.
• Demonstrated ability to work collaboratively and participate fully as a member of a team.
• Strong customer service orientation and commitment to accuracy and professionalism.

• COMPENSATION:

• $60,000 - $65,000 annually.