Advanced QA and Customer Interface Specialist
Yazaki North America · Massachusetts, United States · 4 days ago
Quality AssuranceFull-time
About the Role
To strengthen our team, we are looking for a Advanced QA and Customer Interface Specialist in our Tanger Plant.
Qualifications
- Level of studies: Bac+5 in Industrial Engineering, Quality or a related field
- Languages: Fluent in English & French
- Competencies:
- Planning & Organization
- Communication & Information
- Self-reflecting
Key Responsibilities
- Claims management:
- Analyze customer claims/alerts
- Ensure the monitoring and control of the effectiveness of actions in order to permanently eradicate the problem
- Create & update of the quality Improvement Plan
- 8D Preparation & Follow up
- Ensure claim management according customer requirement
- Rework:
- Validation of rework reports
- Prepare the rework request
- Deviations: Manage internal/external deviations
- Audits and visits: Manage customer audits and visits
- Project follow up: APQP, ANPQP, GPMS
- Customer Requirements: Ensure assurance / implementation
- Follow up and update of the Quality Improvement Plan
- Follow up with CSC