Customer Solutions Specialist

Description

With over 60 years of experience, EleMETAL Fabrication + Machine is a growing metal fabrication and machining company based in Fremont, NE. Our products are essential in food manufacturing and industrial operations across the U.S. Our people are what make us unique; here, it’s a people-first culture built on integrity, teamwork, and continuous improvement. With strong leadership, long-term stability, and a 90% retention rate, EleMETAL is a place where employees grow their skills, take pride in their work, and build lasting careers.

Why Us

• Build real products used in essential food manufacturing and industrial facilities across the U.S.
• Hands-on work with modern equipment in a clean, well-equipped fabrication and machining environment
• Vibrant Culture: Team-driven environment built on integrity, accountability, and continuous improvement
• Ongoing coaching, mentoring, weekly team meetings, and quarterly growth conversations
• Ongoing training opportunities that align with personal and professional goals!

Requirements

• Consistent work history
• High school diploma or GED
• A minimum of two (2) years experience as an Administrative Assistant, Customer Service Representative, Office Assistant, Customer Solutions Specialist, or similar role
• Experience in a manufacturing or warehouse environment is preferred

Skills

• Strong attention to detail and organization
• Effective communication and interpersonal skills
• Problem-solving, decision-making, and managing multiple priorities in a fast-paced environment
• Ability to adapt to changing processes, provide excellent customer service, use and troubleshoot computer programs, and perform physical tasks including lifting up to 60 pounds

Ability

• This position is onsite at our Fremont, NE location and is NOT remote
• A drug screen is required

Benefits

• Competitive pay with 401(k) match after 90 days
• Health, dental, vision, HSA/FSA options, and paid time off
• Annual lifestyle stipend for you to determine how to use for a gym membership, equipment, and more!