Admissions Specialist, FT

Full‑time position. Reports to: Admissions Director.

Position Summary

Interviews patient or representative and enters patient’s demographic information in the computer. Obtains insurance precertification, if required, for inpatients and observations. Preadmits patients. Answers multi‑line telephone. Greets the public, patients, and visitors and directs them to the proper location.

Responsibilities

• Collects and enters accurate demographic and financial data for patient registrations.
• Tears down charts, makes required copies, and distributes.
• Advances understanding of insurance payors.
• Verifies Medicaid coverage and assigns PCP, if necessary.
• Accurately completes procedures for discharges and transfers.
• Checks insurance cards for requirements regarding physician referrals and precertification.
• Pre‑notification of inpatient stays with insurance.
• Assigns ICD‑10‑CM and CPT codes for initial authorization of inpatient and observation stays.
• Pre‑registers patients for scheduled admissions and outpatient services, verifying prior authorization and physician referrals as required.
• Reviews and makes corrections to patient charts.
• Answers multi‑line department telephone, transfers calls, and relays verbal and written messages promptly.
• Answers main telephone when necessary.
• Operates the public address system.
• Gives instructions to visitors and patients.
• Uses the computer to post walk‑in payments and prints receipts; writes receipts for General Ledger payments.
• Reconciles cash drawer with receipts and forwards payments to cashier.
• Operates and maintains departmental equipment.
• Logs patient valuables in and out of the hospital safe.
• Engages with the public utilizing guest‑relation skills.
• Participates in educational programs and in‑service meetings.
• Follows hospital policy on confidentiality.
• Rotates holidays and fills in on weekends as needed.
• Performs other related duties as assigned or requested.

Requirements

• Minimum Education: High school diploma or equivalent; Bachelor’s degree preferred.
• Minimum Experience: Two to three years’ experience in patient registration; one year experience in ICD‑10‑CM and CPT coding; insurance notification experience.
• Skills: Excellent organization; administrative insurance pre‑notifications; audit registrations; answer multi‑line telephone; interview patients; proficiency with telephone, computer, fax, copier, calculator.

Working Conditions

• Subject to many interruptions and occasional pressure due to multiple inquiries.
• May be exposed to infections and contagious diseases.
• Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions without compromising patient care.

Physical Demands

• Light physical effort, mostly sedentary work.
• Occasional standing, walking, and lifting.