Admissions Specialist

About the role

The Admissions Specialist/Advisor provides student support and administrative duties related to admissions and enrollment services, works with recruiters to secure enrollment, assists prospective and new students with application processes, provides information on selective admission programs, conducts application reviews, coordinates orientation, tracks student participation, and collaborates with various offices to ensure a seamless enrollment experience.

Responsibilities

• Contacts and meets with prospective and new students to answer questions on admission requirements, academic programs, and general expectations.
• Assists students in completing online and program-specific applications and related enrollment procedures.
• Provides information on selective admissions programs requiring specific prerequisites, test scores, or other requirements (e.g., Health Sciences, Associate in Engineering Science, Associate in Fine Arts).
• Conducts thorough and timely review of selective admissions applications and supporting documents to ensure compliance with program requirements.
• Serves as point of contact between applicants to selective admissions programs and program directors throughout the admissions process.
• Informs prospective students of application status and requests for additional documents.
• Creates and updates records, scans documents to track applications and supporting documents.
• Forwards complete applications to appropriate academic departments.
• Maintains contact with prospective students regarding application status and deadlines for additional documents.
• Tracks student participation from application to enrollment using various data tracking systems.
• Uses Eventbrite to schedule new students for orientation.
• Conducts new student orientation sessions introducing CCC, its academic programs, policies, and student support services.
• Ensures new students schedule appointments with College Advisors and Financial Aid.
• Gathers information from prospective students who did not enroll via interviews, focus groups, etc., to understand value proposition, marketing, and customer service.
• Works collaboratively with Recruiters, Registrar’s Office, and other stakeholders to create a seamless transition from application through enrollment and registration.
• May organize and schedule campus tours for high school students and conduct follow‑up outreach to encourage applications.
• Prepares various reports regarding admissions and enrollment activities.

Qualifications

• Bachelor’s degree from an accredited college or university.
• Three years of work experience in student services, preferably at a community college.
• For positions working with selective admissions programs, work experience relating to the program of study is required.
• A combination of education and experience may be considered provided the minimum degree requirement is met.

Skills

• Excellent communication and customer service skills.
• Moderate proficiency in Microsoft Office (Word, Excel, Outlook).

Benefits

Benefits information is available at https://www.ccc.edu/departments/Benefits/.

Pay

Salary: $53,512 annually (determined by the respective collective bargaining agreement and applicant's education, experience, knowledge, skills and abilities).