Admissions Specialist

About the Role

Under the supervision of the Department Manager, coordinates the smooth intake of all admissions. Maintains communication with referral sources, external case managers, and insurance companies, and assists with the coordination of services.

Responsibilities

• Ensures completion of all necessary processes to facilitate patient intake.
• Serves as a liaison/contact person between acute care hospitals, the community, and facility programs.
• Notifies physicians and/or program directors, as appropriate, regarding referrals and potential admissions.
• Responds to all inquiries and identifies alternate community resources to address presenting needs when the facility is unable to meet the need.
• Assures medical orders from appropriate sources are complete, arranges for medical equipment, pharmacy, and supplies prior to new admissions as appropriate.
• Manages ongoing contact with payers as necessary and obtains continued stay approvals with the business office.
• Manages the documentation of communication and shares this with the team.
• Assures that the facility is ready to meet the patient’s needs through coordinating arrangements for care plans among hospital staff, the physician, the patient, the family, other community resources, and staff.
• Prompts the team to arrange for training of staff regarding unfamiliar procedures or problems pertaining to the patient’s care, coordinates visits of staff to the hospital for patient conferences, and communicates information regarding a patient to staff.

Qualifications

• Preferred Associate's Degree in a related field.
• 3 years of relevant experience in a rehabilitation or acute care setting.
• 5 years of relevant experience.
• Prior experience with persons requiring long-term acute care, sub-acute care, long-term care, home care, and/or hospice.

Benefits

• Comprehensive benefits package to meet your financial, health, and work/life balance goals.
• On-demand pay program powered by Payactiv.
• Discounts directory with deals on restaurants, phone plans, spas, and more.
• Optional identity theft protection, home, and auto insurance.
• Traditional and Roth retirement options with service contribution and match savings.

Schedule

• Full-time, 40 hours per week.
• Shift: Day (8 a.m. to 5 p.m.).
• Days worked: Monday to Friday.

Primary Location: SITE - Continuing Care - 1239 E Beltline Ave NE - Grand Rapids, Department: Intake Continuing Care - Corporate.