Jobs · Customer Service · New York

Admissions Coordinator, Alpha - $110,000/year USD

Crossover · New York, NY · 1 wk ago
Customer Service$55/hrFull-time

What You Will Be Doing

  • Managing comprehensive daily campus operations to ensure the 2-Hour Learning schedule remains punctual and distraction-free.
  • Handling initial technology support (equipment configuration, rapid troubleshooting) and coordinating escalations with IT teams.
  • Cultivating confidence among students, families, and staff through precise communication and reliable execution.
  • Executing and reviewing campus safety procedures; overseeing drills, incident documentation, and vendor relationships.
  • Facilitating essential activities—events, staff integration, supply and facilities oversight—to maintain consistently high campus performance standards.

What You Won’t Be Doing

  • Delivering academic instruction or developing curriculum; Guides provide student mentorship while you ensure operational excellence.
  • Operating from a secluded back office with limited visibility; your contributions directly enhance student results and family satisfaction.
  • Spending time on administrative tasks unrelated to accelerated learning; every responsibility connects to efficiency, safety, or standards.

About the Role

This is a full-time, in-person position based at our Palo Alto campus.

Requirements

  • Bachelor's degree (any field)
  • 1+ years managing complex operations in education, events, hospitality, or a comparable high-service setting
  • Demonstrated ability to remain composed under pressure, exercise initiative, and balance competing priorities autonomously
  • Proficiency with basic IT troubleshooting and Google Workspace administration
  • Clear, professional written and spoken communication that strengthens community trust
  • Likewise, legally authorized to work in the United States and available to work on-site in Palo Alto, CA

Qualifications

Alpha is not a typical private school. We integrate demanding academics with practical skills and our validated 2-Hour Learning framework that accelerates student progress beyond standard grade timelines.

Skills

You excel at designing clear workflows, solving problems quickly, and delivering measurable results.

Benefits

The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record.

Pay

The compensation level for this role is $55 USD/hour, which equates to $110,000 USD/year assuming 40 hours per week and 50 weeks per year.

Schedule

The position is immediately available and requires entering into an independent contractor agreement with Crossover as a Contractor of Record.

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