Admissions Coordinator, Alpha - $100,000/year USD

What You Will Be Doing

• Addressing prospective family inquiries within 24 hours through clear, professional, and mission-aligned communication
• Designing and executing admissions events, campus tours, and student shadow experiences including logistics and follow-up coordination
• Ensuring comprehensive and accurate applicant records across CRM systems and admissions platforms
• Conducting meetings with families to clarify Alpha's educational model, respond to questions, and document key insights
• Partnering with campus and admissions teams to maintain a streamlined and effective admissions process

What You Won’t Be Doing

• Rendering final admissions decisions or shaping enrollment policy
• Delivering instruction or managing curriculum development
• Employing aggressive sales methods or scripted messaging
• Working within an ambiguous or slow-paced environment

Basic Requirements

• 2+ years of customer-facing experience
• At least 1 year of professional written communication experience with families or customers
• At least 1 year of experience working in a CRM, student information system, or comparable database with demonstrated attention to data accuracy
• Strong organizational skills with the ability to manage multiple workflows simultaneously
• Ability to work on-site in San Francisco, CA; Palo Alto, CA; or East Bay, CA
• Authorization to work in the United States

Nice-to-have Requirements

• Background in education, enrollment management, or school operations
• Experience supporting admissions events or high-touch onboarding processes
• Comfort working in fast-changing, tech-enabled environments