Admissions Advisor - Online

About the role

Post University is an educational institution dedicated to student success, offering a variety of online and on-campus programs. This role is open to candidates who can work from an approved state and are passionate about helping students achieve their goals.

Responsibilities

• Engage with prospective students via phone, email, and chat
• Guide individuals through the enrollment journey from initial inquiry to start
• Identify student goals and recommend programs aligned with their needs
• Deliver a personalized, high-quality experience built on trust and follow-through throughout the student’s first term
• Participate in student development activities designed to promote student readiness, awareness, retention, and success
• Pursue excellence by meeting and exceeding various key performance indicators, including individual and team enrollment goals
• Achieve individual performance goals in a collaborative, fast-paced environment
• Maintain accurate records of all communications and student progress

Qualifications

• Associate or bachelor’s degree preferred (or equivalent experience)
• Proven success in a high-volume, customer-focused environment
• Strong organizational skills and reliability
• Ability to adapt to changing priorities and schedules; multi-tasking is a must!
• Comfortable sitting for long periods of time at a computer, managing high call and text volume

Benefits

• Opportunity to make a meaningful impact on students’ lives
• Supportive, team-oriented environment with structured training
• Clear path for career growth and advancement
• Transferable skills that build a long-term career

Pay

$21.64 per hour

Schedule

Candidates must be available to work either Tuesday through Saturday or Sunday through Thursday, based on business needs. The manager determines specific hours and any overtime.

Remote Work Requirements

• Dedicated, quiet home workspace
• Reliable high-speed internet connection
• Ability to work on the phone and/or video for extended periods
• Flexibility to work evenings and/or weekends as scheduled