Admissions Advisor

About the role

At Tidewater Tech, we are committed to helping adult students develop the skills necessary for meaningful entry-level careers. Our programs, designed in collaboration with industry leaders, ensure that students are well-prepared for today’s workplace. We create a learning environment that supports student success and shape the next generation of skilled professionals.

Compensation

Up to $30/hour, based on experience and qualifications.

What You’ll Do

• Connect with prospective students through phone, email, and in-person or virtual meetings — and bring genuine enthusiasm to every interaction
• Assess each student’s goals and eligibility, then champion the program that fits them best
• Drive the full admissions cycle: inquiry, appointment setting, interviews, application completion, documentation, and enrollment
• Hit and exceed enrollment KPIs — outreach volume, contact-to-appointment conversion, application completion, and closing ratios — because you hold yourself to a high standard
• Follow up with persistence and care — life gets in the cracks for students; you don’t let a good fit slip through the cracks
• Represent TTT at open houses, career fairs, and community events with the energy and pride of someone who truly believes in what we offer

Qualifications

• High School Diploma or GED required
• Associate’s degree or higher preferred
• Proven experience in sales or customer service with a record of meeting or exceeding KPIs such as conversion rates, outreach goals, and closing ratios
• One or more years of admissions experience in a proprietary (for-profit) post-secondary educational setting preferred

Skills

• Strong written and verbal communication skills with the ability to connect with diverse audiences
• Excellent time management and the ability to multitask effectively in a high-volume environment
• Proficient in Microsoft Office Suite; comfortable learning new CRM and enrollment management systems

Benefits

• 401(k) and Matching: Secure your future with our competitive retirement savings plan
• Comprehensive Health Coverage: Enjoy Health, Dental, and Vision insurance to keep you and your family healthy
• Life Insurance: Peace of mind with life insurance options
• Parental Leave: Support for new parents during important life transitions
• Paid Time Off: Recharge with paid time off to promote work-life balance
• Employee Assistance Program: Access to resources for personal and professional support
• Tuition Reimbursement: Invest in your future with financial support for further education