Admissions Advisor

About the role

Our admissions advisors are the first point of contact for prospective students and play a critical role in student recruitment. We are seeking highly motivated, career-driven individuals who bring energy and enthusiasm to build meaningful relationships while advancing the university’s recruitment goals.

Responsibilities

• Engage prospective students through inbound and outbound phone calls and video conferencing to build initial relationships and assess interest.
• Meet daily performance expectations, including call volume, talk time, and applicant progression, while maintaining a high-quality, student-focused outreach experience.
• Interview prospective students to determine their motivation for attending college; understand their career goals and the obstacles that might prevent them from starting or continuing their education; help them to overcome those obstacles; and ultimately help them identify the degree-program that best matches their needs.
• During the interview, advisors present information about the benefits of education and DeVry University, tailoring their message to the student’s needs, motivation, and career goals.
• Guide prospective students through the admissions process, responding to questions, linking them to financial aid and academic advisors, gathering the documents necessary to start school, and ensuring students complete admissions testing.
• Network and build relationships with their students, identifying and contacting other prospective students.

Qualifications

• Bachelor's degree preferred or equivalent relevant experience.
• Able to sit and work at a desk and on the computer for extended periods of time.
• Must have a quiet, distraction-free work environment without any conflicting responsibilities during your scheduled shift.
• Home office must have DSL or Cable Internet that is hardwired into a modem/router via Ethernet (Dial up, Wireless, or Satellite internet service cannot be used).
• Have a passion for education and the desire to help prospective students achieve their educational and career goals.
• Enjoy listening to, and talking with prospective students over the phone, getting to know them, and creating a meaningful relationship.
• Possess the skills needed to craft well-written, compelling messages to our students and fellow colleagues.
• Have the desire to work with a team, and toward the team’s goals, while also working independently and being internally motivated.
• Must be able to work a flexible schedule including weeknights and Saturdays.

Benefits

We offer benefit options for full-time colleagues, including:

• 401(k) with up to 6% company match
• Tuition assistance and career development opportunities
• Remote & hybrid opportunities
• Comprehensive health coverage (medical, dental, vision, and mental health)
• Generous paid time off, including parental leave and volunteer time
• FSA/HSA options, disability & life insurance

Schedule

The job is accepting applications on an ongoing basis.