Admission Assistant III

Responsibilities

• Receives and processes documents and application data submitted directly into the CRM software by applicants
• Loads application data into the university’s CRM software
• Enters graduate-level transfer credit from accepted, accredited institutions and approved military education sources
• Generates Transfer Equivalency Worksheets
• Downloads transcripts and exam score reports from electronic sources and enters graduate-level transfer credit from accepted, accredited institutions and approved military education sources
• Responds to general inquiries from prospective students and applicants
• Investigates and resolves applicant concerns regarding the application process and admission requirements, in person, by phone and by email
• May supervise student workers assigned to the unit
• Participates in events as an active and enthusiastic member of the Admissions team
• Assists with data entry, general processing responsibilities, variety of clerical tasks relative to assignment
• Oversees assigned areas of graduate admission-related functions
• May supervise student workers assigned to the unit

Qualifications

• Strong communication skills
• Ability to work independently and as part of a team
• Proficiency in using CRM software and other relevant technology
• Knowledge of graduate-level transfer credit policies and procedures
• Experience with handling sensitive and confidential information