Administrator II, Enterprise Application

About the Role

The Enterprise Application Administrator II performs all aspects of functional system administration and technical application management for assigned applications, including enterprise resource planning (ERP). This position is responsible for daily Database Administration duties in a large enterprise environment using Ellucian/Banner software and an Oracle database, interfacing with multiple MS/Windows and Linux servers. The role works closely with the Director of Enterprise Systems to coordinate and plan future upgrades and projects that benefit the entire institution, including identifying infrastructure and support service needs to facilitate distance learning course delivery.

Responsibilities include demonstrating the college’s core values of Caring, Communicating, Collaborating, and Celebrating when interacting with students, employees, visitors, and community members.

Responsibilities

• Perform all aspects of functional system administration and technical application management for assigned applications, including enterprise resource planning (ERP), ensuring the Ellucian Banner ERP is continually available for all users.
• Supervise Enterprise Applications Analysts and provide support as needed.
• Support Enterprise Application Developers and Enterprise Application Analysts.
• Install, configure, update, and maintain every component of the Oracle database and Oracle applications.
• Apply Ellucian Banner upgrades in Production and Test ERP environments and perform Oracle Database Performance tuning.
• Support enterprise resource planning (ERP) and other applications for centralized, enterprise-level technology service delivery.
• Install, configure, update, and maintain Oracle Linux in Production and Test database environments.
• Create virtual servers using Hyper-V Manager.
• Update and maintain Production environment applications, including WSO2 Server, RabbitMQ, Jenkins, ESM, and others.
• Ensure Active Directory data is accurate and Single Sign-On to the Banner system operates nominally.
• Assist in developing and testing plans for Banner upgrades and coordinate testing schedules with end-user departments.
• Coordinate daily with the Director of Enterprise Systems to discuss and plan projects that benefit the entire institution.
• Ensure functionality of the Disaster Recovery stand-by system.
• Install MS/Windows security updates on servers hosting Ellucian Banner ERP-related virtual servers.
• Perform duties requiring Banner/Self-Service downtime after normal business hours.
• Promote a common purpose consistent with the College's stated goals and demonstrate a commitment to students and the learning environment.
• Deliver exceptional customer service by fostering a welcoming and supportive environment.
• Conduct oneself in a manner consistent with the College’s standards of ethical conduct.
• Perform other duties as assigned.

Requirements

• Ability to analyze, define, and document requirements for data, workflow, logical processes, hardware, and operating system environments, interfaces with other systems, internal and external checks and controls, and outputs.
• Ability to test and debug computer programs.
• Ability to review and analyze systems specifications to determine whether all required elements have been included.
• Ability to handle multiple assignments through prioritization and time management, and effectively document and communicate the status of projects and issues.
• Strong human relations skills to establish and maintain effective working relationships with the college community.
• Demonstrated commitment to diversity.
• Availability to work some nights and weekend hours as required.
• Ability to work various hours, including nights, early mornings, and weekends.
• Ability to travel amongst various campuses and attend College events, on or off campus, as required.
• Adherence to all workplace safety rules, laws, regulations, standards, and practices.

Qualifications

• Bachelor’s degree from an accredited institution (required).
• Minimum of five (5) years' experience maintaining application systems in a large enterprise environment that are secure, stable, and operate at optimal performance.
• Experience in ERP systems, specifically Ellucian Banner, and Oracle database systems.
• Working familiarity with Microsoft Office applications.
• Bachelor’s degree in Computer Science or related field (preferred).
• Experience in third-party applications such as Canvas, Application Express, and Evisions (preferred).
• Five to six years’ experience programming complex solutions using Oracle PL/SQL, MS/SQL, Linux, and Windows shell scripting (preferred).
• Experience in other database systems such as PostgreSQL, MS/SQL (preferred).

Skills

• Effective techniques to establish and maintain working relationships, fostering collaboration to achieve common goals.
• Strong service orientation and ability to work as a member or leader of a team.
• Plan, organize, and multitask to meet multiple deadlines and new work tasks within required timeframes.
• Proven flexibility to work on a variety of projects quickly and accurately.
• Effectively manage change and adaptability.
• Critical thinking to examine situations and processes, making recommendations for improvement.

Pay

$65,000 - $72,000 yearly salary.