Application Administrator II

Responsibilities

• Resolve complex Production issues
• Escalation point for Service Desk
• Monitor Service Desk calls frequently and respond to users quickly
• Assume primary responsibility for the Production environment of one or more applications
• Document procedures for resolving issues
• Train Service Desk staff to resolve routine issues
• Recommend and install system changes to prevent/avoid routine issues
• Maintain system security (user accounts, responsibilities, passwords, etc.)
• Document the Production processing schedule
• Independently undertakes routine preventative measures
• Participates in the long and short term planning and implementing future IT developments and undertakes routine project work
• Monitor and troubleshoot ETL Processes
• Perform testing as needed
• Perform routine application maintenance as tasked
• Perform routine portal administration tasks
• Administer Schedule Jobs

Qualifications

• High school diploma or equivalent
• Minimum 6 years’ related experience in application programming, design, testing
• Associate’s or Bachelor’s degree in Computer Science or related field preferred
• Possess skills in three or more of the following:
• Relational databases (SQL Server preferred)
• API-based data access (REST, gRPC, GraphQL)
• Python
• Java
• API testing tools (Postman, SoapUI, Insomnia, etc.)
• Test automation concepts
• Microsoft ASP.NET
• Microsoft SharePoint
• Microsoft Visual Studio and Team Foundation Server
• Microsoft VB.NET

Skills

• Relational databases (SQL Server preferred)
• API-based data access (REST, gRPC, GraphQL)
• Python
• Java
• API testing tools (Postman, SoapUI, Insomnia, etc.)
• Test automation concepts
• Microsoft ASP.NET
• Microsoft SharePoint
• Microsoft Visual Studio and Team Foundation Server
• Microsoft VB.NET