Administrative Technician III

This position is located in Sapulpa, Oklahoma. Annual salary: $34,999.65 plus full state employee benefits. Occasional job-related travel is required.

Requirements

• 24 months of clerical office experience; or an equivalent combination of education and experience
• Must possess a valid driver’s license and maintain required car insurance

Preference may be given to applicants who have a High School Diploma or equivalent and strong communication and organizational skills.

Responsibilities

• Serve as the Navigator at reception by assisting customers with inquiries, answering general questions, entering and retrieving client information in the computer, and uploading documents timely and accurately
• Demonstrate the ability to handle difficult situations with respect and courtesy
• Serve as the EBT clerk
• Make appropriate program referrals to community resources
• Provide a high level of customer service to both internal and external customers, ensuring inquiries and concerns are handled professionally and in a timely manner
• Participate in individual and staff conferences
• Attend all mandatory trainings associated with the position
• Write, present, and interpret information in a clear, concise, and organized manner
• Maintain compliance with Adult and Family Services business processes, policies, and standards
• Perform various backup duties as required