Administrative Technician III

This position is located in Tulsa, Oklahoma.

Pay

Annual salary: $34,999.65 plus full state employee benefits.

Schedule

Full-time, office setting. Occasional job-related travel. Must possess a valid driver’s license and maintain required car insurance.

Requirements

• 24 months of clerical office experience; or an equivalent combination of education and experience.

Preference may be given to applicants who have a High School Diploma or equivalent and strong communication and organizational skills.

Responsibilities

• Serve as the Navigator at reception by assisting customers with inquiries, answering general questions, entering and retrieving client information in the computer, and uploading documents timely and accurately.
• Demonstrate the ability to handle difficult situations with respect and courtesy.
• Serve as the EBT clerk.
• Make appropriate program referrals to community resources.
• Provide a high level of customer service to both internal and external customers, ensuring that inquiries and concerns are handled professionally and in a timely manner.
• Participate in individual and staff conferences.
• Attend all mandatory trainings associated with the position.
• Write, present, and interpret information in a clear, concise, and organized manner.
• Maintain compliance with Adult and Family Services business processes, policies, and standards.
• Perform various backup duties as required.