Administrative Technician (Clerical Support) - Children & Youth

Department: Cumberland County Children and Youth Services
Location: 16 W. High Street, Suite 200, Carlisle, PA 17013

Schedule

8:00 am to 4:30 pm, Monday through Friday (75 hours bi-weekly)
Permanent, full-time position

About the role

To perform specialized administrative and supportive functions in a timely manner to assure efficient operation of the department.

Responsibilities

• Types letters, reports, memos and other documents required by the department staff.
• Operates and maintains computer, printer, copier, scanner, and other office equipment.
• Updates computer databases as needed.
• Troubleshoots minor computer problems and solves them when required.
• Utilizes case management system and inputs data as needed.
• Creates various department forms and reports.
• Does case filing, copying, and collating for staff.
• Greets and assists the public that come into the agency.
• Answers telephone and takes messages, or transfers calls to the proper individuals.
• Sorts and distributes departmental mail.
• Maintains accessibility and updated passwords to all required programs.
• Sends various requests, reminders, letters, and other correspondence to families as required.
• Attends meetings and trainings as assigned.

Requirements

• High school graduate or equivalent
• Experience with Windows, Microsoft software, and Microsoft Excel
• Good typing skills

Pay

$19.06/hour; $37,167/annual

Benefits

Medical Benefits

• Capital Blue Cross Medical Insurance
• Health Savings Account
• Wellness program with wellness incentives
• Capital Blue Cross Vision Insurance
• United Concordia Dental Insurance

Retirement Benefits

• County Retirement Pension
• 5% minimum pre-tax contribution required, with the option of increasing your contribution over 5% up to 15% post-tax
• Fully vested after 5 years of credited service
• Normal Retirement Options:
  • Age 55 with 20 years of credited service
  • Age 60 with any amount of credited service
• Voluntary 457b Deferred Compensation Plan
• Military Time Buy Back Options

Paid Time Off

• Vacation:
  • 10 days per year, accrued per pay period (Non-Exempt)
  • 15 days per year, accrued per pay period (Exempt)
  • Increase for both Non-Exempt and Exempt of 5 days per year after 2 years of service
• Personal: 3 Personal days per year, pro-rated based on starting date
• Sick: 5 Sick days per year, pro-rated based on starting date
• 12 Paid County Holidays (no waiting period to receive paid holidays)

Additional Benefits

• Educational Assistance: 80% of cost of tuition and books up to the annual IRS limit per calendar year (after 6 months of Full-Time Employment)
• Public Service Loan Forgiveness (PSLF) – certain eligibility requirements must be met
• Employee Assistance Program: Resources for Childcare, Eldercare, Legal, Financial, and Coaching
• Flexible Spending Account
• Dependent Care Account
• Short Term Disability
• Long Term Disability
• Life Insurance