Classroom Support Technician, Information Technology Services

UVA Information Technology Services (ITS) is looking for a Classroom Support Technician to install, maintain, and support technology-enhanced classrooms at the University of Virginia. Technicians provide audio, video, computer, and other control hardware and software support, ensuring university and department equipment remains functional for professors and students both virtually and in person.

Responsibilities

• Assists faculty, staff, and other end users with technology installed in classrooms.
• Troubleshoot networked, commercial audio, and video systems.
• Install and configure audio and video equipment in classrooms – including projectors, computers, and Crestron equipment, with the engineers guidance.
• Interpret and wire diagrams to terminate audio/video cables.
• Update/upgrade firmware/software on devices and computers, per instructions.
• Manage audio and video equipment using Crestron software tools.
• Effectively communicate and collaborate in Microsoft Teams.
• Performs other duties as assigned.

Requirements

• High school diploma.
• Demonstrated customer service skills.
• Ability to be on-site in Charlottesville, VA (no opportunity for remote work).
• Preference will be given to applicants with an Associate’s degree.

Physical Demands

• Occasionally working on ladders or scaffolding, up to 12 feet tall.
• Working with low voltage electrical power.
• Lifting of equipment weighing up to 50lbs.
• Frequent walking to accomplish tasks requiring the ability to walk up to 2-4 miles in an 8-hour shift.

ITS at UVA is a phenomenal place to lead, grow, and deliver impact. It values results, teamwork, and a welcoming, supportive workplace where everyone feels empowered to be their authentic selves and share ideas. ITS values work-life balance and provides flexible work location options where possible.

Pay

Anticipated hiring range: $52,000 - $56,000.

Schedule

2:30 PM - 11:00 PM (Monday - Friday).