Administrative Support Specialist (Healthcare Ops)

Contract position based in San Francisco, CA, supporting the Accounts Receivable Healthcare Team for a 6-month duration with potential for extension.

About the role

This role supports back-end finance operations for medical and pharmacy services, focusing on mailroom operations, physical mail processing, document uploads, and patient refunds. The position is covering an employee on extended personal leave, addressing delays in processing incoming mail, check payments, and patient refunds.

The team is long-tenured, with many employees having 10-12 years of service, and maintains a more casual work environment compared to high-stress settings. This is a fully onsite role.

Responsibilities

• 30% Sorting and tagging incoming mail, refunds, and related documents.
• 30% Mailing claims and sending documentation to companies for payment processing.
• 30% Miscellaneous administrative tasks, including printing refund checks.
• 10% Mail-related projects and meetings.

Requirements

• Minimum 1 year of administrative, clerical, mailroom, or office support experience.
• Strong organizational skills with the ability to manage and process high volumes of documents and mail.
• High attention to detail and accuracy when handling sensitive records, payments, and refund documentation.
• Ability to prioritize tasks, follow established processes, and work independently in a fast-paced environment.
• Basic computer proficiency, including Microsoft Office and document management systems.
• 5 days onsite required.

Nice to Haves

• Healthcare or medical industry experience.

Skills

• Administrative and clerical support.
• Mailroom operations and document management.
• Microsoft Office and document management systems.
• Organizational and prioritization skills.
• Attention to detail and accuracy with sensitive information.

Pay

$19.50 - $20.00 per hour, depending on experience.

Schedule

On-site, 9 AM to 5 PM.

Benefits

Eligibility requirements apply to some benefits and may depend on job classification and length of employment. Benefits are subject to change and may include:

• Medical, dental, and vision insurance.
• Critical Illness, Accident, and Hospital coverage.
• 401(k) Retirement Plan (pre-tax and Roth post-tax contributions available).
• Life Insurance (Voluntary Life & AD&D for employee and dependents).
• Short and long-term disability.
• Health Spending Account (HSA).
• Transportation benefits.
• Employee Assistance Program.
• Time Off/Leave (PTO, Vacation, or Sick Leave).