Administrative Support Specialist, Delaware Law School

About the role

The Administrative Support Specialist plays a key role in supporting initiatives that promote student achievement and bar exam readiness. Reporting to the Associate Dean for Academic Affairs, this position provides essential administrative and operational support to the law school’s academic programs.

Responsibilities

• Assist faculty with exam preparation, exam data management, course materials, book orders, photocopying, desk copies, and correspondence.
• Auxiliary duties include proofreading, duplication/printing, and dissemination of flyers and other documents.
• Manage calendars, schedule appointments, arrange meetings, and prepare meeting minutes for faculty and department chairs.
• Help to greet office visitors, answer their questions, and direct them to the appropriate office or resource.
• Assist in managing course schedules, curriculum updates, and student evaluations.
• Act as the first point of contact, greeting visitors, answering phones, and managing professional correspondence.
• Assist with onboarding new adjunct/full-time faculty, maintaining files, and tracking faculty records (e.g., contracts, performance evaluations).
• Maintain inventory of office supplies, manage equipment, and maintain student database systems.
• Interact professionally with a wide array of constituents, including students, faculty, administrators, alumni, attorneys, and judges.
• Work with other Faculty and Law School Administrators to track office and program expenses and maintain financial records.

Qualifications

• Minimum Qualifications: Associate’s degree; 2 years of administrative support experience in a busy office environment; demonstrated organizational skills, flexibility, and adaptability; strong proficiency with Microsoft Office suite especially Outlook, Word, Excel, and PowerPoint; aptitude and willingness to learn new technology systems; ability to work independently and as a part of a team; superior written and verbal communication skills; ability to maintain confidentiality at all times; ability to work in an open office environment while helping to greet and assist office visitors; ability to maintain sensitivity, understanding, and respect for a diverse academic environment inclusive of students, faculty and staff of varying social economic, cultural, ideological, and ethnic backgrounds.
• Preferred: Experience in customer service; experience in Higher Education or a school office; experience working with law students.

Physical requirements and/or unusual hours

• Flexibility to work occasional evening hours, including up to two times per month until 6:15 p.m., to support student schedules.
• Willingness to attend and participate in evening events as needed.
• Ability to sit and work at a computer for extended periods.