Administrative Support Manager

About the role

This role oversees and streamlines secretarial and business support operations within a large global firm, managing workflow, recruitment, training and development, and performance improvement for the NY office.

Responsibilities

• Manage and oversee daily operations of the secretarial and business support team, ensuring alignment with organizational goals.
• Develop and implement efficient workflows and processes to enhance team productivity and client satisfaction.
• Supervise, mentor, and provide training to support staff to ensure optimal performance and professional growth.
• Collaborate with senior leadership and other departments to address administrative needs and provide solutions.
• Monitor and manage budgets, resources, and schedules for administrative operations.
• Ensure compliance with organizational policies and industry standards.
• Identify areas for improvement and drive initiatives to enhance operational efficiency.
• Act as the primary point of contact for resolving issues related to administrative support services.

Requirements

• Bachelor’s degree is required.
• 8+ years of administrative management experience is required.
• Strong background in administrative leadership, ideally within a Big Law environment.
• Strong communication and interpersonal skills to collaborate with diverse teams and stakeholders.
• Proficiency in office management tools and software.
• Proactive approach to problem-solving and process improvement.

Benefits

• Comprehensive benefits package to support your well-being.
• Opportunities for professional growth and development within a Big Law environment.
• An inclusive and supportive work environment with hybrid flexibility.

Pay

Competitive annual salary ranging from $155,000 to $175,000 USD.