Administrative Support II

Major Responsibilities

• Schedules and maintains calendars for appointments, meetings, and travel.
• Assists with travel arrangements and expense reporting.
• Organizes administrative aspects of meetings (agenda, site, food/beverage, technology, documents).
• Answers and screens calls, greets visitors, provides procedural information, and answers questions related to operational matters.
• Performs routine to moderately complex word processing and document creation, making decisions on formatting and layout, editing for accuracy and consistency.
• Compiles reports, graphics, and statistical data; creates reports under general instruction and displays data to support needs, including generation of existing reports.
• Maintains filing systems and confidential records.
• Opens, reads, and prioritizes mail, initiating return correspondence as appropriate.
• Conducts basic research and analysis to support administrative needs.
• Operates and maintains office equipment; may order supplies as needed.

Education

High School Graduate

Certification / Registration / License

None Required

Experience

Typically requires 1 year of administrative support experience.

Knowledge / Skills / Abilities

• Time management and prioritization.
• Ability to maintain confidentiality and use discretion.
• Initiative and independent problem‑solving.
• Effective written and verbal communication.
• Professional demeanor and customer service orientation.
• Proficiency in Microsoft Office (Excel, PowerPoint, Word).
• Organizational and multitasking abilities.
• Diligence and attention to detail.
• Ability to create and compile simple to moderately complex documents, reports, graphs/charts, and presentations.

Physical Requirements and Working Conditions

• Normal office environment; occasional lifting up to 20 lbs.
• Prolonged periods of sitting, standing, and keyboard use.

This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. The incumbent may be required to perform other related duties.