Administrative Support
DH Pace is a family-owned, privately held business with annual sales over $1 billion, operating through 60+ offices across the continental United States. As an industry leader in the distribution, installation, maintenance, and repair of commercial, industrial, and residential door, docking, and security products, we are celebrating our 100th anniversary in 2026.
About the role
This full-time position in Olathe, Kansas, is ideal for a detail-oriented, organized individual looking to join a dedicated team. The role involves billing functions, administrative support, and customer service responsibilities.
Responsibilities
- Provide general administrative support in daily office functions.
- Create and manage customer invoices to meet daily and monthly goals.
- Answer customer calls and emails, and enter daily service requests.
- Receive and process check and credit card payments.
- Set up and maintain customer account information.
- Create and implement team-building and community outreach activities.
- Perform monthly credit card reconciliations.
- Upload contract documents to the company website for review and final agreement.
- Serve as a contract liaison between customers and staff to ensure documents are submitted with all signatures and deadlines are met.
Requirements
- Expert attention to detail and strong customer service skills.
- Ability to work independently and collaboratively within a team.
- Strong analytical skills and the ability to prioritize tasks.
- Ability to multi-task and work efficiently in a fast-paced environment.
- Proficiency in Microsoft Office and general computer skills.
- Excellent communication skills.
- Billing experience preferred; AR/AP experience is a plus.
Pay
The anticipated pay range for this position is $19 USD – $27.50 USD per hour. Actual compensation will depend on the individual’s qualifications, experience, knowledge, skills, and abilities.
Benefits
- Comprehensive medical, dental, and vision coverage (available your first full month).
- Generous paid time off, including paid holidays and floating holidays.
- Company-paid life insurance, short-term disability, and long-term disability.
- 401(k) with employer match.
- Health Savings Account (HSA) and Flexible Spending Account (FSA) options.
- Voluntary benefits, including supplemental life and critical illness coverage.
- Employee discounts for you and your immediate family.
- Competitive compensation with annual performance reviews.