ADMINISTRATIVE SUPPORT

About the Role

BHcare is looking for an Administrative Support to be professional and a welcoming presence at our busy behavioral health clinic while ensuring day-to-day operations run smoothly and professionally. In this team-based role, you'll greet clients, coordinate appointments, manage records, and support clinical staff—all while helping to maintain a respectful, professional, and compassionate environment.

Responsibilities

• Welcome clients and visitors while managing check-in and appointment scheduling
• Keep records accurate and organized in both paper and electronic systems
• Support clinical and medical staff with scheduling and communication
• Collect and process insurance info, co-pays, and documentation
• Help ensure the front desk and waiting areas run smoothly and respectfully

Qualifications

• High school diploma or equivalent
• Two years related experience and/or training; or equivalent combination of education and experience
• Knowledge of various office equipment, computer skills, typing, organization, ability to manage multiple telephone lines
• Must be proficient with PCs and Microsoft Office Word & Outlook and must have the ability to navigate through electronic health record

Schedule

• Full-time position requiring 37.5 hours per week
• Monday and Friday from 8:30 a.m. to 5:00 p.m.
• Two late nights required on either Tuesday, Wednesday, or Thursday

Benefits

• Health, dental, and retirement plans
• Opportunities for professional growth and development
• Supportive, collaborative team that values respect and compassion
• Mission-driven organization making a real impact in the community