Administrative Support

Alaska Teamster-Employer Service Corporation is seeking an in-office Administrative Support professional in Anchorage, AK.

About the role

The Administrative Support professional provides clerical support to the Pension and Health and Welfare Trusts. This position requires strong communication skills, attention to detail, and flexibility to provide daily support across both Trust funds.

Schedule

• Monday through Friday, 8:00 am – 5:00 pm
• 1-hour lunch between noon and 1:00 pm
• Occasional overtime may be required
• Attendance at certain Union meetings may be required

Pay

$25.00 per hour

Benefits

• Comprehensive benefits package
• Generous paid time off
• Paid holidays

Responsibilities

• Assist staff with routine administrative requests and office coordination by providing clerical support, including data entry, scanning, filing, copying, and document preparation
• Assist with month-end procedures
• Assist with department mailings
• Prepare new participant packets
• Prepare self-payment letters
• Prepare reinstatement letters
• Prepare retirement packets
• Manage sensitive information with discretion and maintain confidentiality
• Perform other related duties as assigned

Requirements

• High school diploma or equivalent required
• 1–3 years of customer service or administrative support experience preferred
• Strong communication and interpersonal skills with a professional phone presence
• Proficiency with common office software, including Microsoft Word, Excel, and Outlook
• Excellent organization, attention to detail, and ability to manage multiple tasks
• Ability to remain courteous, calm, and efficient in a busy environment
• Commitment to customer service, confidentiality, and reliability

Work Conditions

• Works closely with Pension and Health and Welfare representatives
• Regular interaction with staff and plan participants, their dependents, and surviving spouses
• May require sitting or standing for extended periods
• Maintain a professional presence during regular business hours
• Employment contingent upon successful completion of a background check; individuals with felony convictions are ineligible