Administrative Support Assistant II - UT Chattanooga

Responsibilities

• Answer phones, greet clients, schedule appointments, and maintain client and student files
• Oversee daily operations of the office; manage front desk operations and traffic flow
• Provide internal customer service and serve as first point of contact for students, faculty, staff, and visitors
• Schedule client/student visits for counselors and the PMHNP; manage staff schedules
• Utilize and maintain the EMR (Medicat) for scheduling; serve as office superuser for the system
• Support group and event planning, including therapeutic materials and student orientation activities
• Take minutes for departmental meetings; general clerical duties

Job Functions

• Process and purchase department supply orders
• Coordinate workshops and professional training for staff, including scheduling training and rooms
• Aid with data entry and record keeping of fees for psychiatric services and maintains departmental account spreadsheets
• Aid with compiling reports and data to support program outcomes and compliance
• Review and ensure compliance with the accuracy and completeness of data, documents, and reports
• Aid with new hire onboarding tasks, including supporting leadership with search committee scheduling, correspondence, and candidate interviews
• Assist with process workshop and event registrations
• Cook up and coordinate special events and projects
• Cook up and coordinate meetings and conference room reservations

Qualifications

• Required Qualifications: High school diploma. Experience in office environment, 1-2 years’ experience as front point of contact.
• Preferred Qualifications: Associates degree. Preferred knowledge of FERPA and HIPAA laws and guidelines. Experience with the college community. Preferred experience with EMR and a medical setting; experience working with diverse populations.

Work Location

University of Tennessee – Chattanooga, TN Campus

Compensation And Benefits

UT Market Range: MR05
Anticipated hiring salary: $41,000 - $43,000
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