Administrative Support Assistant (CYS) (Developmental) NF-02/03.

About the role

This position involves providing administrative support and customer service in a childcare setting. Duties include receiving visitors, answering calls, registering and terminating clients, and coordinating care program vacancies.

Responsibilities

• Receives children, youth, parents, and visitors in a courteous and professional manner.
• Answers telephones and directs callers appropriately.
• Safeguards proper sign-in of parents, children, youth, and visitors.
• Maintains accurate records in the CYMS system.
• Supports day-to-day operations with tasks like mail preparation, copying, and correspondence.
• Communicates policies related to patron fees, waitlists, enrollments, terminations, and program events.
• Coordinates vacancies and reservations for the hourly care program.

Requirements

• Direct Deposit and Social Security Card required.
• One-year probationary period may be required.
• E-Verify check must be satisfactory.
• Childcare Tier 1 background investigation must be completed.
• Annual influenza vaccinations must be documented.
• Must meet annual training requirements and demonstrate competence.
• May work irregular hours, evenings, and weekends.
• Travel to on and off-post locations is required.

Qualifications

• Two-page resume required.
• Experience in an office setting with administrative and clerical skills.
• Experience using Microsoft Office applications.
• Experience managing databases and maintaining records.
• At least 1 year of experience equivalent to NF-02.
• Experience utilizing automated systems for childcare operations is highly preferred.

Benefits

Includes access to on-base facilities, health and life insurance, 401k and retirement plans, and paid personal time off and federal holidays. Flexible employees may also be eligible for health insurance.

Pay

Details of pay structure are provided in the Applicant Information Kit.

Schedule

Details of shift schedules are provided in the Applicant Information Kit.