Administrative Support Assistant (CYS) (Developmental) NF-02/03.

About the role

This position involves providing administrative support and customer service in a childcare setting. Duties include receiving visitors, answering phones, registering and terminating children/youth, and coordinating care program vacancies.

Responsibilities

• Receives children, youth, parents, and visitors courteously and professionally.
• Answers telephones and directs callers appropriately.
• Safeguards proper sign-in of all visitors and children/youth.
• Registers and terminates children/youth within the CYS program database.
• Utilizes CYMS to record transactions and enter data for reports and tracking.
• Supports day-to-day operations with tasks like mail preparation, copying, and correspondence.
• Articulates policies and coordinates vacancies/reservations for the hourly care program.

Requirements

• Direct Deposit and Social Security Card required.
• One-year probationary period may be required.
• E-Verify check and background checks must be satisfactory.
• Must have a current health assessment and annual flu vaccination.
• Annual training requirements must be met.
• May work irregular hours, evenings, and weekends.
• Travel to on and off-post locations is required.

Qualifications

• Two-page resume required.
• Experience in an office setting with administrative and clerical skills.
• Experience using Microsoft Office applications.
• Experience managing databases and customer service.
• At least 1 year of experience equivalent to NF-02.
• Experience with childcare operations automated systems is preferred.

Additional Information

Eligible applicants must apply by 7/15/2026 to be considered. The position is open to those living within a 60-mile radius of Silver Spring, MD. Applicants should review the Applicant Information Kit for guidance on the hiring process and how to make their application stand out.

Benefits

As an Army NAF employee, you may be eligible for a wide range of benefits including health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays. For more information on benefits, visit the Review Our Benefits link.