Administrative Support Assistant (CYS) (Developmental) NF-02/03.

About the role

This position involves providing administrative support and customer service in a childcare setting. Duties include receiving visitors, answering phones, registering and terminating children/youth, and coordinating care program vacancies.

Responsibilities

• Receives children, youth, parents, and other visitors in a courteous and professional manner.
• Answers telephones, directs callers, and ensures proper sign-in procedures.
• Makes sure children/youth depart only with authorized individuals.
• Registers/terminates children/youth within the CYS program and/or waiting list database using CYMS.
• Supports day-to-day operations with tasks like mail preparation, copying, and correspondence.
• Communicates policies related to patron fees, waiting lists, enrollments, terminations, and program events.
• Coordinates vacancies and reservations for the hourly care program as needed.

Requirements

• Direct Deposit and Social Security Card required.
• One-year probationary period may be required.
• E-Verify check must be satisfactory.
• Background checks and annual training are mandatory.
• Must have current health assessment and annual flu vaccinations.
• May work irregular hours, evenings, and weekends.
• Travel to on and off-post locations is required.

Qualifications

• Two-page resume required.
• Experience in an office setting with administrative and clerical skills.
• Experience using Microsoft Office applications.
• Experience with automated databases and childcare operations.
• At least 1 year of experience equivalent to the next lower grade level.
• Preferred candidates have experience with automated systems for childcare operations.

Benefits

Includes access to on-base facilities, health and life insurance, 401k and retirement plans, and paid personal time off and federal holidays. Additional benefits include access to the NAF 401(k) plan for eligible flexible employees.

Pay

Details of pay structure are provided in the manual application option section.

Schedule

Details of shift schedules are provided in the manual application option section.