Administrative Support Assistant (CYS) (Developmental) NF-02/03

About the role

This position is located at Defense Logistics Agency Fort Belvoir, Virginia. Child and Youth Services (CYS) employees working at least 15 hours per week receive the following childcare fee discounts:

• First Child: 100% childcare fee discount
• Second and Subsequent Child: 50% childcare fee discount

Incentives and bonuses will not be paid for this position.

Responsibilities

• Receives children, youth, parents, and other visitors in a courteous and professional manner.
• Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility.
• Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database.
• Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events.
• Coordinates vacancies and reservations for the hourly care program as required.

Requirements

• Direct Deposit and Social Security Card is required.
• Must meet qualification/eligibility/background requirements for this position.
• A one-year probationary period may be required.
• Must satisfactorily complete an employment verification (E-Verify) check.
• Satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-15.m., and a Child Care Tier 1 background investigation is required.
• Must have current health assessment documenting good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy, including annual influenza vaccinations.
• Successful completion of annual training requirements within the prescribed time frame and demonstrated on-the-job competence is required.
• May be subject to irregular hours, evenings, and/or weekends.
• Travel to on and off post locations is required.

Qualifications

Resumes must be two pages (or less) and should clearly demonstrate the applicant's relevant experience, skills, knowledge, and abilities as they pertain to this position.

NF-02 Qualifications

A qualified candidate must possess the following:

• Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures; customer service concepts; and communication techniques in a professional environment.
• Experience using office automation to prepare documents, manage files, and maintain records.
• Experience in using applications such as Microsoft Office (i.e., Word, Excel, PowerPoint, and Outlook).

NF-03 Qualifications

• Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence.
• Experience demonstrating customer service and business communication skills.
• Demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources.
• Demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, PowerPoint, Excel, and Outlook).
• Experience entering and maintaining information into automated databases.
• At least 1 year of experience equivalent to the next lower grade level NF-02.

In addition to the above qualifications, candidates who possess the following will be considered "Highly Preferred" or "Best Qualified":

• Experience utilizing automated systems for childcare operations.
• At least one year of experience as a CYS Administrative Support Assistant.

Referrals and selections can be made at either grade.

Benefits

Working for Army Non-Appropriated Funds (NAF) offers numerous advantages:

• Access to on-base facilities, including fitness centers and libraries.
• Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays.
• NAF flexible employees working in the United States or U.S. citizens/spouses/children of U.S. citizens working for a NAFI in a foreign area are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.
• Overtime pay for working more than 8 hours in a day or more than 40 hours in a week (whichever gives the employee more benefit).
• Regular full-time, regular part-time, and regularly scheduled flexible employees may receive Sunday premium pay for working on Sundays.
• Eligibility for extra pay if the majority of scheduled hours falls after 3:00 PM.

Pay

This job falls under the Federal Wage Schedule (FWS) pay system. Non-foreign overseas allowances, cost of living (COLA), and differentials will not be paid.

Additional Information

• This job is open to candidates who reside within the local commuting area of Fort Belvoir, Virginia, including Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates.
• Permanent Change of Station (PCS) costs are not authorized.
• Access to certain federal facilities may require a REAL ID-compliant driver's license/ID (marked with a star) or an Enhanced Driver's License (EDL) from WA, MI, MN, NY, or VT. See TSA REAL ID for details.
• Your application may be considered for multiple opportunities and remains valid for 90 days, with additional referrals possible for up to 90 days after the closing date.
• This announcement may be used to fill additional vacancies throughout the program. Management has the right to assign staff to locations as mission requires.