Administrative Support Assistant (CYS) (Developmental) NF-02/03.

About the Role

This position serves as the front-line representative for a Child and Youth Services (CYS) program, providing administrative support and ensuring smooth day-to-day operations.

Responsibilities

• Receive children, youth, parents, and other visitors in a courteous and professional manner.
• Answer telephones, ascertain the nature of calls, and direct callers to appropriate staff.
• Ensure parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility.
• Monitor children’s departure to ensure only authorized individuals remove them from the building.
• Register and terminate children/youth within the CYS program and/or waiting list database.
• Utilize the Child and Youth Management System (CYMS) to record transactions for customers and enter data into predefined categories for reports and tracking.
• Provide administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulate policies relating to patron fees, waiting lists, enrollments, terminations, and program events.
• Coordinate vacancies and reservations for the hourly care program as required.

Requirements

• Direct Deposit and Social Security Card are required.
• Must meet qualification, eligibility, and background requirements for this position.
• A one-year probationary period may be required.
• Must satisfactorily complete an employment verification (E-Verify) check.
• Satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-15.m., and a Child Care Tier 1 background investigation is required.
• Must have a current health assessment documenting good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy, including annual influenza vaccinations.
• Successful completion of annual training requirements within the prescribed time frame and demonstrated on-the-job competence is required.
• May be subject to irregular hours, evenings, and/or weekends.
• Travel to on- and off-post locations is required.

Qualifications

Resumes must clearly demonstrate the applicant's relevant experience, skills, knowledge, and abilities as they pertain to this position.

NF-02 Qualifications

• Experience working in an office setting demonstrating skill in applying administrative and clerical procedures, customer service concepts, and communication techniques in a professional environment.
• Experience using office automation to prepare documents, manage files, and maintain records.
• Experience using applications such as Microsoft Office (e.g., Word, Excel, PowerPoint, and Outlook).

NF-03 Qualifications

• Experience working in a professional office setting requiring administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence.
• Experience demonstrating customer service and business communication skills.
• Demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources.
• Demonstrated proficiency in using computers for various applications, including Microsoft Office Suite (e.g., Windows, Word, PowerPoint, Excel, and Outlook).
• Experience entering and maintaining information into automated databases.
• At least 1 year of experience equivalent to the next lower grade level (NF-02).

Candidates possessing the following qualifications will be considered "Highly Preferred" or "Best Qualified":

• Experience utilizing automated systems for childcare operations.

Referrals and selections can be made at either grade.

Benefits

• Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays.
• NAF flexible employees working in the United States (or U.S. citizens/spouses/children of U.S. citizens working for a NAFI in a foreign area) are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible for health insurance.
• Access to on-base facilities, including fitness centers, libraries, and other amenities.
• Opportunities for professional development, including training, education, and certification programs to support career advancement.
• Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.

Area of Consideration

This job is open to candidates who reside within the local commuting area of Fort Irwin, CA, defined as a 100-mile radius. Eligible applicants who apply by 30 July may be sent first for consideration. Military Spouse Preference (MSP) and Involuntarily Separated Military Preference (ISMP) eligible candidates are included in the area of consideration.