Administrative Support Assistant (CYS) (Developmental) NF-02/03.

Responsibilities

• Receives children, youth, parents, and other visitors in a courteous and professional manner.
• Answers telephones, ascertains nature of call, and directs caller to appropriate staff.
• Ensures parents, children, youth, and visitors properly sign into the program prior to passing the reception area of the facility.
• Monitors children’s departure to ensure only authorized individuals remove them from the building.
• Registers/terminates children/youth within the CYS program and/or waiting list database.
• Utilizes the Child and Youth Management System (CYMS) to record transactions for customers and to enter data into predefined categories for reports and tracking.
• Provides administrative support including mail preparation, copying, distribution, correspondence, memorandums, briefings, Daily Activity Reports, and other requirements for day-to-day operations.
• Articulates policies relating to patron fees, waiting lists, enrollments, terminations, and program events.
• Coordinates vacancies and reservations for the hourly care program as required.

Requirements

• Direct Deposit and Social Security Card is required.
• Meet qualification/eligibility/background requirements for this position.
• A one-year probationary period may be required.
• Satisfactorily complete an employment verification (E-Verify) check.
• Satisfactory completion of pre-employment background checks in accordance with AR 215-3, 2-15.m., and a Child Care Tier 1 background investigation is required.
• Must have current health assessment documenting good mental and physical health, freedom from communicable disease, and immunizations in accordance with current Army and DoD policy including annual influenza vaccinations.
• Successful completion of annual training requirements within the prescribed time frame and demonstrated on-the-job competence is required.
• May be subject to irregular hours, evenings, and/or weekends.
• Travel to on and off post locations is required.

Qualifications

Resumes must be two pages (or less) and should clearly demonstrate the applicant's relevant experience, skills, knowledge, and abilities as they pertain to this position.

NF-02 Qualifications

• Experience working in an office setting which demonstrates skill in applying administrative and clerical procedures; customer service concepts; and communication techniques in a professional environment.
• Experience using office automation to prepare documents, manage files, and maintain records.
• Must have experience in using applications such as Microsoft Office (i.e., Word, Excel, PowerPoint, and Outlook).

NF-03 Qualifications

• Experience working in a professional office setting which required administrative and clerical skill in managing filing systems and maintaining documents, such as attendance records and official correspondence.
• Must possess experience demonstrating customer service and business communication skills.
• Must possess a demonstrated knowledge of correct grammar and composition techniques needed to accurately prepare written material from a variety of sources.
• Must possess demonstrated proficiency in using computers for various applications to include Microsoft Office Suite (i.e., Windows, Word, PowerPoint, Excel, and Outlook).
• Experience entering and maintaining information into automated databases.
• At least 1 year of experience equivalent to the next lower grade level NF-02.

Highly Preferred Qualifications

• Experience utilizing automated systems for childcare operations. This experience must be clearly defined on your resume to be considered for Highly Preferred status.

Benefits

• Access to on-base facilities, including fitness centers, libraries, and other amenities.
• Regular full-time and part-time employees are eligible for enrollment in health and life insurance, participation in 401k and retirement plans, and paid personal time off and federal holidays.
• NAF flexible employees (U.S. citizens or spouses/children of U.S. citizens working for a NAFI in a foreign area) are eligible to participate in the NAF 401(k) plan. Some flexible employees may also be eligible to receive health insurance.
• Temporary limited commissary privileges (excluding tobacco or alcohol products) until 31 December 2026.
• Sunday premium pay for regularly scheduled employees and night differential pay may be authorized by the Garrison Commander.